Senior Account Manager – Education Sector

Convera

Senior Account Manager managing a portfolio of clients across the US in the Education sector. Support universities and colleges while driving payment and FX goals.

Posted 5/21/2026full-timeDenver • Colorado • 🇺🇸 United StatesSenior💰 $100,000 - $140,000 per yearWebsite

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Develop a strategic plan to manage your portfolio, ensuring consistent customer service while driving toward annual growth targets.
Cultivate relationships with key decision-makers and influencers within each organization to strengthen partnerships.
Support the Direct Sales team in client discovery, ensuring that products, processes, and pricing align with new business opportunities.
Identify innovative ways to enhance account management efficiency, both internally and externally, leveraging scalable processes and systems.
Provide mentorship and guidance to the team in sourcing and developing new business opportunities through existing customer channels.
Collaborate with cross-functional teams across Product & Technology, Marketing, Network, Finance, Operations, Compliance, and Risk to refine our approach to serving Education customers in this strategically vital segment.
Oversee portfolio management, ensuring the health and growth of the sales funnel and pipeline of new opportunities.
Continuously review the portfolio to create an active pipeline of upsell opportunities, expanding the range of product offerings across existing accounts.
Coordinate mid-office and back-office support for clients, acting as an escalation point when needed.
Maintain compliance standards by monitoring the portfolio and ensuring KYC documentation remains up to date, facilitating discussions between clients and Convera’s Compliance/Sanctions teams.
Consolidate insights from client conversations, competitor activity, and industry shifts to identify additional value Convera can offer through existing product lines or new investments.
Support planning and reporting on team performance, sales forecasts, and market trends. Highlight successes and areas for improvement.
Continuously evaluate and refine sales processes and workflows to improve efficiency, productivity, and team performance.

Requirements

What you’ll need

Deep understanding of US Education space: minimum 5 years in international payments (Payments Industry) and 2 years in the education sector.
3-7 years+ in Sales or Account Management roles with proven track record of achieving targets.
Bachelor’s degree in marketing, business administration, sales, or relevant field; Or, 3 years’ experience and a master’s degree; or equivalent work experience.
A proven eye for identifying new sales opportunities and areas of cross and upselling within existing accounts.
Excellent communication/presentation skills across all media, as well as experience in leading sales and GTM technology (Salesforce.com experience an asset).
Ability to travel throughout US and Canada for face-to-face client visits – 10% of your time.
Experience with CRM systems (Salesforce experience required) and other sales enablement tools.

Benefits

Comp & perks

Market competitive annual gross salary
Opportunity to earn an annual bonus
Great career growth and development opportunities in a global organization
A flexible approach to work
Generous insurance (health, disability, life)
Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
Paid volunteering opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementsales forecastingupsellingcross-sellingstrategic planningcustomer servicesales process improvementKYC compliancementorshipbusiness development

Soft Skills

communication skillspresentation skillsrelationship buildingcollaborationleadershipproblem-solvinganalytical skillsorganizational skillsmentoringadaptability

Certifications

Bachelor’s degreeMaster’s degreeSales certificationsCompliance certificationsProject management certificationsMarketing certificationsBusiness administration certificationsAccount management certificationsSales enablement certificationsIndustry-specific certifications