Territory Account Manager
Forcepoint
Account Manager, Software/IT
Convene
full-time
Posted on:
Location: 🇸🇦 Saudi Arabia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Azeus Systems Limited is hiring an Account Manager for Convene, a board meeting and collaboration SaaS.
- Manage approximately 20+ government accounts within KSA.
- Report to the regional manager and the head of global customer success.
- Proactively engage clients, guide software best practices, and generate upsells.
- Conduct onboarding, renewals, training (Admin, Secretary, Board Member) and refresher sessions.
- Drive change management, handle upgrades and customization requests, and mitigate termination risks.
- Maintain accurate CRM/PD records and coordinate with Support, Finance, Deployment, Legal.
- Schedule high-level feedback meetings and ensure clients complete Convene Subscription agreements.
Requirements
- Background in SaaS or IT solutions.
- 3 to 6 years of account management/sales experience preferred.
- Fluent in both Arabic and English.
- Based in KSA or willing to relocate within the assigned region.
