Customs and Trade Compliance Specialist II

Convatec

Customs and Trade Compliance Specialist supporting Convatec's compliance program for international trade regulations. Managing customs documentation and ensuring adherence to U.S.

Posted 6/6/2026full-timeRemote • North Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Assist the Customs and Trade Compliance team in the delivery and execution of a standardized compliant international trade compliance program within Convatec.
Assist with operational responsibilities for US / CA (other markets as needed) customs and trade compliance program, both import and export.
Ensure import and export shipments conform to governmental rules and regulations by managing inquiries, requests from brokers, forwarders, manufacturing sites, distribution centers, etc. to ensure efficient and compliance movement of Convatec product and equipment
Support the Temporary Importation Under Bond (TIB) process activities for goods entering the country for temporary purposes ensuring regulatory adherence.
Support the FDA Import for Export (IFE) program activities to include import, export and reconciliation process to support product being imported into the US for sterilization and re-exported for global market allocations.
Identify areas for process improvement in the daily resolution of customs and trade compliance related international transactions.
Support continuous improvement and opportunities for trade automation.
Support Convatec’s customs and trade compliance recordkeeping program.
Assist with the development, implementation and keeping current standard operating procedures and work instructions.
Support the review of global (UK, NL, US, etc.) Harmonized Tariff Codes (HTS) and process to update and review SAP master data, Global Classification solution and customs broker regular database updates.
Maintain broker and customs agency reports and KPIs, monitor broker performances and support MBRs
Support the development and maintenance of customs and trade compliance process and procedures and the centralized shared storage, support the customs and trade compliance training activities.
Assist with evaluation, investigation, and mitigation of potential customs and trade compliance risks.
Assist with utilizing global classification software solution to automate and manage/audit global HTS classification.
Support entry verification integrated system solution to automate and manage import entry data verification/audit, identifying errors and address findings for correction as they are identified.
Assist with manual audits of entry data utilizing broker data, government reporting i.e. ACE data, other customs agency data and address errors as identified and implement corrective actions to improve compliance and broker performance.
Assist with Trade Compliance KPI development and maintenance to measure and monitor service provider performance, broker scorecards, compliance trends and risk assessment – trade data analysis.
Support projects as needed.

Requirements

What you’ll need

1-2 years experience in international trade compliance regulations and procedures for import and export.
Bachelor's degree (equivalent experience could be considered)
Familiarity with regulated industry (medical device, pharma, etc.) is a plus but not required.
Familiarity with TIB, IFE concepts or exposure is a plus but not required.
Understanding of Harmonized Tariff Schedule (HTS) classification principles, with the ability to support classification activities through research and data maintenance.
Knowledge of U.S. import / export regulations
Possess analytical problem-solving ability.
Demonstrated ability to analyze and interpret complex problems, incorporating data and information researched and gathered from a variety of sources.
Demonstrated ability to support new ideas and strategies, assisting with execution.
Good working knowledge of SAP transactions and reports (preferred)
Proficiency with Microsoft office applications (especially with Excel, Word, PowerPoint, Access, Outlook)
Ability to work on tight deadlines and discern priorities
Ability to work independently and collaboratively in groups with some manager directions, oversight, and guidance.
Strong attention to detail and organizational skills
Ability to learn in new or unfamiliar areas of global trade compliance.

Benefits

Comp & perks

Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

international trade complianceimport regulationsexport regulationsHarmonized Tariff Schedule (HTS) classificationdata analysisprocess improvementcustoms complianceregulatory adherencetrade automationKPI development

Soft Skills

analytical problem-solvingattention to detailorganizational skillsability to work independentlycollaborative teamworkability to meet deadlinesadaptabilitystrategic thinkingcommunication skillsexecution support