Commercial Solution Architect
Convatec
full-time
Posted on:
Location Type: Office
Location: Bangalore • India
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About the role
- Lead the end-to-end solution architecture for DXP, CMS, eCommerce, CRM, PIM, DAM and customer support platforms, ensuring coherent integration across Convatec’s commercial ecosystem.
- Design scalable, API-led architectures using REST, GraphQL, middleware, microservices and event-driven patterns.
- Produce high-quality HLA and HLD documentation and oversee adherence throughout project delivery.
- Work closely with product owners, engineering leads and vendors to define architectural runway for digital and commercial products.
- Evaluate existing solutions and identify gaps related to scalability, security, performance or alignment with business strategy.
- Lead architectural governance for commercial platforms including Optimizely, Sitecore, Acquia, CommerceTools, Optimizely Commerce, D365 CRM, ServiceNow and associated MarTech systems.
- Facilitate vendor selection, RFP responses, and total cost of ownership (TCO) analysis for new digital and commercial technologies.
- Ensure robust integration patterns across enterprise systems including PIM, DAM, SAP, Hyperion, D365, ODP, CDP, analytics platforms and third-party integrations.
- Advocate and embed privacy-by-design, security-by-design and AI-by-design principles.
- Support global digital experience and eCommerce transformation initiatives by ensuring architecture alignment and best practices.
- Provide architectural guidance to delivery teams and act as Technical Design Authority (TDA) for commercial solutions.
- Contribute to maturity assessments and future-state models for Convatec’s digital and commercial technology landscape.
Requirements
- Strong background in solution architecture across enterprise Commercial, Digital Experience, CRM, and eCommerce technologies.
- Deep expertise with DXP and CMS platforms such as Optimizely, Sitecore, Acquia, Adobe Experience Manager.
- Strong understanding of enterprise eCommerce platforms including CommerceTools, Optimizely Commerce, BigCommerce Enterprise or similar.
- Hands-on experience architecting and integrating D365 Sales/CRM, Customer Service, CDPs and marketing automation systems.
- Knowledge of ServiceNow for customer service, case management and workflow automation.
- Strong understanding of commercial data flows including PIM, DAM, pricing, product catalogues, SPQ (Sales Pricing & Quoting).
- Deep understanding of APIs, GraphQL, microservices, middleware, ESB patterns (Azure Integration Services preferred).
- Experienced in creating HLAs and HLDs to a very high standard, operating independently and proactively.
- Strong communication skills working with PMs, BAs, engineering teams, C-suite, and business leaders globally.
- Experience with enterprise cloud platforms such as Azure, AWS or GCP.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
solution architectureAPI-led architectureRESTGraphQLmicroservicesevent-driven patternsHLA documentationHLD documentationintegration patternsdata flows
Soft Skills
communication skillsleadershipcollaborationproblem-solvingproactivevendor managementarchitectural governancetechnical guidancestakeholder engagementproject delivery