Convatec

Senior Software Engineer, MES

Convatec

full-time

Posted on:

Location Type: Remote

Location: Slovakia

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Job Level

Senior

Tech Stack

JavaJavaScriptPythonSQLTypeScript

About the role

  • Deliver second-line support for MES platforms, addressing incidents, service requests, and user queries in a timely manner.
  • Troubleshoot, debug, and resolve MES system issues, escalating complex problems as needed.
  • Perform routine system maintenance, upgrades, and patches to ensure optimal performance and compliance.
  • Collaborate with cross-functional teams (production, QA, IT) to analyze and resolve MES-related problems.
  • Document support activities, solutions, and system modifications for traceability and compliance.
  • Participate in root cause analysis and implement corrective/preventive actions for recurring issues.
  • Develop or configure new or updated system functionalities.
  • Write clean, efficient, and maintainable code for MES systems, adhering to best practices and coding standards.
  • Provide training and support to MES users, promoting best practices and system adoption.
  • Stay updated on MES (CMF & Apriso) developments and recommend improvements.
  • Contribute to the testing and deployment of new MES functionalities and integrations.
  • Assist in task estimation, planning, and continuous improvement initiatives for MES support activities.
  • Apply agile methodologies and principles to manage projects and deliver value quickly and efficiently.

Requirements

  • More than 5 years of experience in applications of IT support, with a focus on regulatory and Quality Solutions.
  • Experience supporting and maintaining MES platforms, specifically Critical Manufacturing (CMF) is mandatory.
  • Proficient communication skills to align with Business Users.
  • Proficient in troubleshooting, debugging, and resolving software and system issues in a manufacturing environment.
  • Strong understanding of manufacturing processes and MES workflows.
  • Familiarity with database technologies (e.g., SQL), scripting, and integration with shop-floor equipment.
  • Knowledge of ITIL (IT infrastructure Library) or similar service management frameworks is an advantage.
  • Experience with software development methodologies (e.g., Agile) and version control systems (e.g., GitHub).
  • Proficient in one or more programming languages relevant to MES systems (e.g., Python, Java, C#, JavaScript/TypeScript).
  • Excellent problem-solving, analytical, and communication skills.
  • Ability to document technical solutions and provide user training.
  • Team player with strong collaboration skills across technical and non-technical stakeholders.
  • Willingness to participate in on-call support rotations and respond to urgent production issues when required.
Benefits
  • Remote working regime
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
MES platformsCritical Manufacturing (CMF)troubleshootingdebuggingsystem maintenancedatabase technologiesSQLprogramming languagesPythonAgile
Soft Skills
communication skillsproblem-solvinganalytical skillscollaboration skillsuser trainingteam playerdocumentationroot cause analysiscontinuous improvementservice requests