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Customer Advisor, Internal Sales – Composite, Commercial & Industrial Insurance
Contrust VersicherungsmaklerKundenberater/in im Innendienst für Gewerbe- und Industrieversicherung bei Contrust. Eigenverantwortliche Beratung und Pflege von Kundenbeziehungen in einer wertschätzenden Umgebung.
About the role
Key responsibilities & impact- Independently advise an assigned portfolio of commercial and industrial clients (companies from approx. 50 employees) across all composite lines (excluding motor, life, health)
- Maintain customer relationships and act as the primary point of contact for all client inquiries
- Conduct renewal negotiations with insurers and manage tenders, including policy and terms comparisons
- Prepare and, when required, participate in annual review meetings together with field sales (management)
Requirements
What you’ll need- Minimum 3 years' experience with an insurance broker or insurer in commercial or industrial insurance in a comparable role
- Solid knowledge in at least one composite line such as fire/industrial property, business and product liability, etc.
- Completed training as an insurance clerk (Kaufmann/Kauffrau für Versicherungen) or as an insurance specialist (Versicherungsfachwirt); alternatively: relevant degree
- Motivation to actively help shape Contrust’s future beyond client servicing and to pursue personal development
Benefits
Comp & perks- Family-oriented and appreciative working environment
- Flexible working arrangements & home office possible
- Structured onboarding & ongoing training
- Attractive salary
- Company pension plan and additional benefits
- Health programs & regular team events
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
commercial insuranceindustrial insurancerenewal negotiationspolicy comparisonsterms comparisonsclient inquiriestender managementannual review meetingsinsurance clerk traininginsurance specialist training
Soft Skills
customer relationship managementcommunicationnegotiationindependencemotivationteam collaborationorganizational skillsclient servicingpersonal developmentadvisory skills
Certifications
insurance clerk (Kaufmann/Kauffrau für Versicherungen)insurance specialist (Versicherungsfachwirt)relevant degree