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Customer Advisor (Internal Sales) – Commercial & Industrial Insurance
Contrust VersicherungsmaklerCustomer Advisor providing comprehensive insurance consultation for businesses and industries at Contrust Versicherungsmakler. Advising clients and managing relationships in a hybrid work environment.
About the role
Key responsibilities & impact- Independently advise an assigned portfolio of commercial and industrial clients (companies of approx. 50+ employees) across all property & casualty (P&C) lines (excluding motor, life, and health).
- Maintain client relationships and act as the primary point of contact for all client inquiries.
- Conduct renewal negotiations with insurers and manage tender processes, including policy/terms comparisons.
- Prepare and, when required, participate in annual review meetings together with the field sales team (management).
Requirements
What you’ll need- Minimum of 3 years’ experience with an insurance broker or insurer in commercial or industrial insurance in a comparable position.
- Solid expertise in at least one P&C line such as industrial fire, business liability, product liability, etc.
- Completed training as an insurance clerk or insurance specialist (Versicherungsfachwirt), or a relevant university degree.
- Enthusiasm for actively helping to shape Contrust’s future beyond client servicing and a desire for personal development.
Benefits
Comp & perks- Family-oriented and appreciative working environment
- Flexible working arrangements & home office possible
- Structured onboarding & continuous training
- Competitive salary
- Occupational pension plan and additional employee benefits
- Health offerings & regular team events
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
insurance brokeragecommercial insuranceindustrial insuranceproperty and casualty (P&C) insurancerenewal negotiationspolicy comparisonstender processesclient relationship managementannual review meetingsinsurance clerk training
Soft Skills
client servicingcommunicationnegotiationrelationship managementteam collaborationenthusiasm for personal developmentadvisory skillsproblem-solvingorganizational skillsproactive approach
Certifications
insurance specialist (Versicherungsfachwirt)relevant university degree