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Customer Advisor (Internal Sales), Composite Lines – Commercial & Industrial Insurance
Contrust VersicherungsmaklerKundenberater/in im Innendienst für Gewerbe- und Industrieversicherung bei Contrust Versicherungsmakler GmbH. Verantwortlich für Kundenberatung, Pflege von Kundenbeziehungen und Durchführung von Renewal-Verhandlungen.
About the role
Key responsibilities & impact- Independently advise an assigned portfolio of commercial and industrial clients (companies with approx. 50+ employees) across all composite lines (excluding motor, life and health)
- Maintain and develop client relationships and act as the primary contact for all client inquiries
- Conduct renewal negotiations with insurers and manage tender processes, including comparisons of policy terms and conditions
- Prepare and, when required, participate in annual review meetings together with field sales/management
Requirements
What you’ll need- Minimum of 3 years’ experience at an insurance broker or insurer in commercial or industrial insurance in a comparable role
- Solid expertise in at least one composite line such as industrial fire insurance, commercial and product liability, etc.
- Completed training as an insurance clerk (Kaufmann/Kauffrau für Versicherungen) or insurance specialist (Versicherungsfachwirt); alternatively, a relevant university degree
- Enthusiasm for actively shaping the future of Contrust beyond day-to-day client service and for continuous personal development
Benefits
Comp & perks- Family-friendly and appreciative working environment
- Flexible working arrangements & possibility to work from home
- Structured onboarding & ongoing professional development
- Attractive salary
- Company pension plan and additional employee benefits
- Health offerings & regular team events
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
commercial insuranceindustrial insurancerenewal negotiationspolicy comparisonsclient relationship managementtender processesinsurance brokerage
Soft Skills
client servicecommunicationrelationship buildingnegotiationenthusiasm for development
Certifications
insurance clerkinsurance specialistrelevant university degree