Contrast Security

Documentation & UX Writer – Contract

Contrast Security

contract

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Audit and overhaul existing content to meet the needs of a new product line.
  • Collaborate with design teams to provide clear and concise UI copy.
  • Develop and manage high-quality, reusable technical content within the Paligo CCMS.
  • Verify all documentation and UX copy by testing functionality firsthand.
  • Use design prototypes as a reference source to gather screenshots.
  • Leverage AI tools for research, generating quick first drafts, and maintaining consistency.
  • Act as an ambassador for documentation and build rapport with engineers and product managers.
  • Maintain a steady hand in a fast-paced environment and navigate shifting requirements.

Requirements

  • Proven experience with Paligo or a similar component-based authoring environment.
  • Deep understanding of Information Architecture and how to restructure complex content sets for scalability.
  • Familiarity with the software development lifecycle and security testing methodologies like ADR, SAST, and IAST.
  • High level of comfort navigating Staging and Production environments to verify technical accuracy and ensure the documentation matches the live user experience.
  • Ability to pull screenshots and technical details from Figma without the need to perform design work within the tool.
  • Familiarity with using AI tools for rapid drafting, research, and content optimization.
  • You are an information hunter who can build influence and gather requirements across a distributed team without waiting for a formal hand-off.
Benefits
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical content developmentinformation architecturecontent restructuringsecurity testing methodologiesAI tools for content optimizationUI copywritingdocumentation verificationscreenshot gatheringcomponent-based authoringsoftware development lifecycle
Soft Skills
collaborationcommunicationinfluence buildingadaptabilityrapport buildingattention to detailproblem-solvingtime managementorganizational skillsability to navigate shifting requirements