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Documentation & UX Writer – Contract
Contrast Security. Audit and overhaul existing content to meet the needs of a new product line.
About the role
Key responsibilities & impact- Audit and overhaul existing content to meet the needs of a new product line.
- Collaborate with design teams to provide clear and concise UI copy.
- Develop and manage high-quality, reusable technical content within the Paligo CCMS.
- Verify all documentation and UX copy by testing functionality firsthand.
- Use design prototypes as a reference source to gather screenshots.
- Leverage AI tools for research, generating quick first drafts, and maintaining consistency.
- Act as an ambassador for documentation and build rapport with engineers and product managers.
- Maintain a steady hand in a fast-paced environment and navigate shifting requirements.
Requirements
What you’ll need- Proven experience with Paligo or a similar component-based authoring environment.
- Deep understanding of Information Architecture and how to restructure complex content sets for scalability.
- Familiarity with the software development lifecycle and security testing methodologies like ADR, SAST, and IAST.
- High level of comfort navigating Staging and Production environments to verify technical accuracy and ensure the documentation matches the live user experience.
- Ability to pull screenshots and technical details from Figma without the need to perform design work within the tool.
- Familiarity with using AI tools for rapid drafting, research, and content optimization.
- You are an information hunter who can build influence and gather requirements across a distributed team without waiting for a formal hand-off.
Benefits
Comp & perks- Flexible work arrangements
ATS Keywords
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Hard Skills & Tools
technical content developmentinformation architecturecontent restructuringsecurity testing methodologiesAI tools for content optimizationUI copywritingdocumentation verificationscreenshot gatheringcomponent-based authoringsoftware development lifecycle
Soft Skills
collaborationcommunicationinfluence buildingadaptabilityrapport buildingattention to detailproblem-solvingtime managementorganizational skillsability to navigate shifting requirements