Academic Operations Coordinator

Contour Education

Academic Operations Coordinator ensuring timely delivery of educational resources for 8,000 students. Managing schedules, data accuracy, and operational efficiency across multiple platforms.

Posted 7/9/2026full-timeRemote • 🇮🇳 IndiaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Get every weekly resource where it needs to be before class.
Upload workbooks, workshops, homework, and solutions to the LMS, student Google Drive folders, and Podia.
Replace files when final versions land, hold future-week files until they are due, and check availability daily so nothing is missing when a class starts.
Own the annotation flow end to end.
Upload workbook and workshop annotations, manage merged annotations, keep the LMS and Drive in sync, and track each one through to completion.
Run the consultation workflow.
Handle roster changes, tutor availability, missed-session checks, manual bookings, and student follow-ups, and close consultation tickets within a business day.
Own class and consultation scheduling.
Build and modify class, consultation, intensive, and Queensland sit-in schedules, catch clashes before they reach a class, and escalate what you cannot resolve with clear context.
Read the class efficiency data and act on it.
Review the fortnightly numbers to spot classes that are under-capacity, over-capacity, or missing a tutor, and bring the Head of School a clear recommendation to split, merge, or adjust.
Keep the schedules and print orders accurate.
Track attendance and clear the follow-ups.

Requirements

What you’ll need

You pick up new tools and platforms fast, and you are strong in Google Sheets: formulas, trackers, and large datasets.
Experience with Monday.com or a similar project management tool is highly regarded.
A record of holding many parallel workflows without dropping accuracy, on a weekly cadence with hard deadlines: uploads before class, print orders before printing, schedule changes before cut-off.
The ability to read operational data and act on it, not just log it.
Clear, structured written communication.
Ownership by default.
Cross-timezone comfort.

Benefits

Comp & perks

Fully remote, anywhere in India.
Your day runs 9am to 5pm IST with overlap into Australian hours.
Compensation details shared early in the hiring process.

ATS Keywords

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Soft Skills

OwnershipCross-Timezone Comfort