Customer Service Representative, Parking Call Center
Contipark Parkgaragengesellschaft mbH
full-time
Posted on:
Location Type: Office
Location: Salzburg • 🇦🇹 Austria
Visit company websiteSalary
💰 €2,400 per month
Job Level
Mid-LevelSenior
About the role
- Central point of contact for customers at parking facilities
- Support with operating the pay station and with vehicle entry and exit in the parking facilities
- Assistance with issues and point of contact for technical challenges in the parking garage
- Documenting malfunctions in the parking garages and initiating measures to resolve faults
Requirements
- Career changers welcome who enjoy customer contact and have good technical aptitude
- Excellent communication skills, persuasive expression, and the ability to remain calm under pressure
- Customer-focused, independent, and responsible work style
- Initiative and team spirit
- Flexible availability and willingness to work shifts in a 2- or 3-shift model, including weekends (with attractive, tax-free allowances)
- Good German language skills and basic English. Any additional language is a plus.
Benefits
- Permanent employment contract & 30 days of vacation
- Supplements for Sundays/public holidays and night shifts
- Modern workplace with excellent transport connections, complimentary beverages, and fresh fruit and vegetables
- Anonymous and professional counseling from the Fürstenberg Institute for work-related or personal challenges
- Financial recognition for births, marriages, anniversaries, and other special occasions
- Exclusive discounts
- Comprehensive onboarding to your responsibilities so you can get started right away
- Company events and team-building activities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
excellent communication skillspersuasive expressionability to remain calm under pressurecustomer-focusedindependent work styleresponsible work styleinitiativeteam spiritflexible availabilitywillingness to work shifts