Contipark Parkgaragengesellschaft mbH

Account Executive

• Central point of contact for customers at parking facilities
• Support with operating the pay station and with vehicle entry and exit in the parking facilities
• Assistance with issues and point of contact for technical challenges in the parking garage
• Documenting malfunctions in the parking garages and initiating measures to resolve faults

Customer Service Representative, Parking Call Center

Administration

• You play a key role in the ongoing development and assurance of our hybrid IT infrastructure
• You ensure stability, performance and the highest security standards
• You design, administer and further develop our LAN, WLAN (Wi‑Fi) and WAN infrastructure
• You operate and optimize our cloud and on-premises environments (Azure, Windows Server, VMware/Hyper-V)
• You administer Active Directory and Azure AD, including GPOs, SSO, Conditional Access and MFA
• You manage and optimize our Citrix infrastructure
• You monitor and maintain our backup and recovery solutions
• You ensure the secure operation of our IT security technologies (firewall, VPN, endpoint protection, patch management, SOC, SIEM)
• You handle service requests and incidents at 2nd-level support
• You plan and oversee hardware and OS lifecycle management
• You implement automation (e.g., PowerShell, Terraform, Ansible)
• You coordinate external service providers
• You actively participate in IT projects, taking responsibility for quality assurance and documentation
• You participate in SOC on-call duty

IT Network Administrator

Manager

• Ensures our parking facilities are operated reliably and in a technically future-proof manner
• Responsible for the maintenance and repair of technical systems and ensures statutory and regulatory inspections are performed on schedule
• Manages and supervises external service providers, ensuring work is delivered to the required quality, on time and within budget
• Documents and maintains technical data in our CAFM system
• Participates in the planning, budgeting and procurement of technical investments
• Supports facility handovers and returns for parking facilities

Technical Facility Manager – m/f/d

• Central point of contact for customers in our parking facilities, handling inquiries quickly and professionally
• First point of contact for customers in the parking facilities and assistance with operating the payment machines
• Help with issues and direct contact for technical challenges in the parking garage
• Documenting malfunctions in the parking garages and initiating measures for troubleshooting

Customer Service Representative, Call Center

• You support operations management with all administrative and operational tasks
• You are responsible for overseeing the technical systems in the parking facilities
• You are responsible for quality assurance and quality control of the parking facilities as well as for operational procedures and processes

Facility Manager

• Du bist erster Ansprechpartner für unsere Kunden in den Parkeinrichtungen und stehst ihnen aus der modernen Contipark-Leitzentrale heraus zur Seite
• Du unterstützt Kunden bei der Bedienung des Kassenautomaten sowie beim Ein- und Ausfahren unserer Parkeinrichtungen
• Du hilfst bei Problemen und bist direkter Ansprechpartner für technische Herausforderungen im Parkhaus
• Du dokumentierst Störungen in den Parkhäusern und leitest Maßnahmen zur Fehlerbehebung ein

Kundenbetreuer, Rufzentrale

• Support the operations management with administrative and operational tasks
• Oversee and maintain technical systems in the parking facilities
• Responsible for quality assurance and quality control of the parking facilities as well as for operational workflows and processes

• Als Technischer Facility Manager (m/w/d) sorgst du dafür, dass unsere Parkeinrichtungen zuverlässig und technisch zukunftsorientiert betrieben werden:
• Du bist verantwortlich für die Instandhaltung und Instandsetzung technischer Anlagen und stellst sicher, dass gesetzliche und behördliche Prüfungen fristgerecht erfolgen
• Du steuerst und überwachst externe Dienstleister und sorgst für eine qualitäts-, termin- und kostengerechte Auftragsabwicklung
• Du dokumentierst und pflegst technische Daten in unserem CAFM-System
• Du wirkst bei der Planung, Budgetierung und beim Einkauf technischer Investitionen mit
• Du unterstützt bei Objektübernahmen und Rückgaben von Parkeinrichtungen

Technischer Facility Manager – m/w/d

• Central point of contact for customers in our parking facilities
• Assistance with operating payment machines and with vehicle entry and exit in the parking facilities
• Support with technical issues in the parking garage
• Documentation of faults in the parking garages and initiation of actions for troubleshooting

• Responsible for the maintenance and repair of technical systems
• Acting as owner's representative; directing and managing construction projects in the technical domain
• Commissioning and coordinating external service providers and contractors
• Contributing to the planning, budgeting and procurement of technical investments
• Managing the expansion of photovoltaic systems and acting as the interface with colleagues responsible for energy management
• Supporting the integration of technical requirements into strategic investment measures

Facility Manager, Building Services

Operations

• Ensure efficient operations through strong leadership and organizational skills
• Manage the parking facilities within your area of responsibility, keeping an eye on cost-effectiveness, quality assurance, and operational processes
• Organize the schedules of assigned employees and provide professional and disciplinary leadership
• Handle all administrative and operational tasks
• Oversee cash management, ensuring complete cash balances and accurate reconciliations
• Coordinate closely with regional management and ensure two-way communication of information
• Be responsible for technical equipment and ensure the smooth operation of the facilities

Customer Service Representative, Parking Call Center

IT Network Administrator

Technical Facility Manager – m/f/d

Customer Service Representative, Call Center

Facility Manager

Kundenbetreuer, Rufzentrale

Facility Manager

Technischer Facility Manager – m/w/d

Customer Service Representative, Parking Call Center

Facility Manager, Building Services

Operations Manager