Benefits Analyst
Continuum Global Solutions
full-time
Posted on:
Location Type: Hybrid
Location: Cebu • 🇵🇭 Philippines
Visit company websiteJob Level
JuniorMid-Level
About the role
- Ensure the accuracy of all benefits enrollments in Success Factors (HRIS) to provide vendors with correct eligibility information
- Assist with new-hire orientations, ensuring employees understand their benefits package
- Perform regular quality checks of benefits-related data
- Provide employee support on benefits claim issues, plan changes, and enrollment inquiries
- Distribute enrollment materials, determine eligibility, and enroll employees with carriers, including processing life status changes
- Respond to benefits inquiries from managers and employees regarding plan provisions, enrollments, status changes, and general benefits questions
- Process and administer leave-of-absence requests and disability paperwork (medical, personal, disability, and FMLA)
- Interpret FMLA and ADA regulations as they relate to leaves and disability accommodations
- Respond to 401(k) inquiries, assist with enrollments, plan changes, and manage the annual catch-up contribution enrollment
- Support and execute the annual Open Enrollment process, including communication, issue resolution, and vendor coordination
- Generate and maintain reports on allocation and billing charges
- Must be familiar with US Benefits, Loss, Administration of various benefit plans
Requirements
- Associate’s or bachelor’s degree in Human Resources, Business Administration, or related field
- Minimum 2 years’ experience in HR benefits administration (supporting US benefits strongly preferred)
- Experience supporting large employee populations (5,000+) is an advantage
- Extensive knowledge of employee benefits administration and applicable laws/regulations (US-focused; Mexico knowledge is a plus)
- Strong knowledge of FMLA, ADA, HIPAA, COBRA, ACA, and ERISA compliance
- Excellent English written and verbal communication skills
- Strong organizational, analytical, and time management skills with attention to detail
- Proficient with Microsoft Office Suite and HRIS/benefits systems (SAP or similar) US Benefit Platforms
- Ability to work independently in a remote setup while effectively collaborating with cross-border teams
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
benefits administrationFMLA complianceADA complianceHIPAA complianceCOBRA complianceACA complianceERISA compliancedata analysisreport generationleave-of-absence processing
Soft skills
communication skillsorganizational skillsanalytical skillstime management skillsattention to detail