Continent 8 Technologies

Network Operations Engineer

Continent 8 Technologies

full-time

Posted on:

Location Type: Hybrid

Location: Makati • 🇵🇭 Philippines

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Job Level

Mid-LevelSenior

Tech Stack

AnsibleCloudFirewallsPrometheusPython

About the role

  • The operation of the C8’s highly available Global IP/MPLS Backbone built on Juniper MX Routers and EX switches
  • The management of all IP Transit and Internet Peering routing
  • The network connectivity and routing of customer traffic into C8’s DDoS Platform
  • The operations of C8’s corporate networks including Cisco Nexus switches, A10 Load Balancers, Cisco and Juniper Legacy Firewalls
  • The operation of managed customer network infrastructure including Cisco ASA Firewalls, Cisco, Juniper, Dell and HP switches
  • The provisioning and termination of all customer networks services including IP Transit (IPT), MPLS L3VPNs, MPLS L2Circuits, Cloud Connect (CC) over MPLS L3VPNs/L2Circuits to 3rd Party Cloud Providers
  • Managing planned and routine maintenance activities
  • Making recommendations and providing technical guidance to solve business problems and improve network availability for customers
  • Providing the escalation point for Level1 NOC teams in the resolution of customer service incidents and outages
  • Participating in various technology projects on both internal platforms and external customer platforms
  • Providing guidance and work leadership to less-experienced operational & support staff
  • Monitoring of network availability and performance in order to minimize downtime and optimize routing within each of our regions and to/from the internet
  • Creating and maintaining documentation and wikis
  • Creating runbooks in order to improve simple, repetitive tasks and processes to increase velocity and quality of the delivery of customer services
  • Working with our software teams in defining tools to improve automation and enable infrastructure, configuration and administration scaling at volume
  • Provide day-to-day support of the C8 Global Backbone between Asia 23:00 to 07:30 UTC, Europe 07:00 to 15:30 UTC, Americas 15:00 to 23:30 UTC

Requirements

  • 3-5 years’ experience of working in a network support position, either operational or deployment and experience with Juniper network infrastructure
  • Extensive knowledge of IP Networking protocols BGP, OSPF, MPLS, VRRP, etc and hands-on experience managing large international networks
  • Experience of working on a large network with multiple internet peering points using BGP with multiple autonomous systems
  • Experience and practical knowledge of network automation practices using Ansible playbook and Python programming is a bonus
  • Familiarity with Networking Monitoring and Management Tools (Cacti, MRTG, Prometheus, etc)
  • Comfortable working with ambiguous or vaguely defined challenges in finding technical solutions
  • Excellent organizational and communication skills
  • Strong technical and problem-solving skills with the ability to work under pressure
  • Industry recognized certifications such as CCNA/P, JNCIA/P, JNCIE, and DEV-NET are desired
Benefits
  • Hybrid work arrangement
  • Day-to-day support of the C8 Global Backbone

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
IP Networking protocolsBGPOSPFMPLSVRRPnetwork automationAnsiblePython programmingnetwork managementnetwork performance monitoring
Soft skills
organizational skillscommunication skillsproblem-solving skillsability to work under pressuretechnical guidanceleadershipcollaborationadaptabilitycritical thinkingcustomer service
Certifications
CCNACCNPJNCIAJNCIPJNCIEDEV-NET