Contentsquare

Senior Backend Engineer – Python

Contentsquare

full-time

Posted on:

Location Type: Remote

Location: Illinois • United States

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Job Level

Senior

Tech Stack

AWSCloudDjangoDockerETLFlaskKubernetesPython

About the role

  • Design, build, and maintain backend services and APIs that power Loris’s conversation intelligence platform.
  • Integrate machine learning models into production, ensuring they are reliable, performant, and easy to update.
  • Collaborate closely with product managers, designers, and data scientists to ship impactful, user-facing features.
  • Own the architecture, development, and maintenance of backend services that ingest and normalize data from external systems (e.g., Salesforce, Zendesk, Intercom, Five9).
  • Build resilient and scalable ETL/ELT pipelines for data ingestion and enrichment.
  • Stay current with API changes, rate limits, and other nuances of third-party platforms.
  • Write clean, maintainable code and participate in design reviews and architecture discussions.
  • Monitor production environments, debug complex issues, and drive performance improvements.

Requirements

  • 6+ years of backend development experience in production systems.
  • Strong proficiency in Python (FastAPI, Flask, or Django preferred).
  • Experience working on SaaS products at scale, including reliability, monitoring, and deployment best practices.
  • Solid understanding of cloud infrastructure (preferably AWS) and containerization (Docker, Kubernetes).
  • Experience with APIs, third-party integrations, and/or ETL/ELT pipelines.
  • Strong troubleshooting skills and familiarity with observability practices (logging, monitoring, debugging in cloud-native environments).
  • A product mindset: you care about the “why,” not just the “how.”
  • Demonstrated ownership: you follow through, debug in production, and care about outcomes.
Benefits
  • Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
  • Work flexibility: hybrid and remote work policies
  • Generous paid time-off policy (every location is different)
  • Lifestyle allowance
  • A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
  • Every full-time employee receives stock options, allowing them to share in the company’s success
  • We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
  • And more benefits tailored to each country
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
backend developmentPythonFastAPIFlaskDjangoETLELTAPIstroubleshootingcloud infrastructure
Soft Skills
collaborationownershipproduct mindsetcommunicationproblem-solving