Contentsquare

Sales Development Operations Manager

Contentsquare

full-time

Posted on:

Location Type: Hybrid

Location: Cairo • Egypt

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Tech Stack

Apollo

About the role

  • Own and optimize lead routing across Salesforce and Chili Piper to ensure global speed-to-lead SLAs are met.
  • Help launch and improve our new AI tooling initiatives across the GTM space
  • Partner with Information Services Development and Marketing Operations to continue to improve automating lead enrichment and improve data flow.
  • Serve as the functional admin for key GTM tools: Salesforce, Chili Piper, Apollo, LinkedIn Sales Navigator, Clearbit, and Pocus.
  • Provide day-to-day operational support in SDR help channels, identify recurring issues, and propose scalable fixes. Also, helping with enabling our new team members globally, ensuring smooth onboarding, documentation, and tool access
  • Collaborate with Marketing Operations and SDR Managers to improve workflows, automate processes, and simplify the SDR tech stack.
  • Work cross-functionally with other teams in Growth Operations - such as Partner and Marketing ops - to help make team initiatives successful.

Requirements

  • 3+ years of experience in Revenue, Sales, SDR, or Marketing Operations, ideally supporting SDR or BDR teams.
  • Experience with GTM tools such as Chili Piper, Apollo, LinkedIn Sales Navigator, Outreach, Clearbit, Pocus, Partnerstack, Marketo or similar tools.
  • Willingness to deep dive into AI tooling and workflow implementation (and experience implementing AI process and tooling solutions a plus)
  • Strong working knowledge of Salesforce, including reporting, workflows, and lead management.
  • Skilled in Google Sheets / Excel (formulas, pivots, data cleaning).
Benefits
  • Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
  • Work flexibility: hybrid and remote work policies
  • Generous paid time-off policy (every location is different)
  • Lifestyle allowance
  • A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
  • Every full-time employee receives stock options, allowing them to share in the company’s success
  • We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
  • And more benefits tailored to each country

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
lead routingAI toolingdata flow improvementlead enrichment automationSalesforceChili PiperApolloLinkedIn Sales NavigatorGoogle SheetsExcel
Soft skills
operational supportproblem solvingonboardingdocumentationcollaborationworkflow improvementprocess automation