Content Conspiracy

CX Business Analyst

Content Conspiracy

full-time

Posted on:

Location Type: Remote

Location: Remote • Colorado • 🇺🇸 United States

Visit company website
AI Apply
Apply

Salary

💰 $85,000 - $101,000 per year

Job Level

Mid-LevelSenior

Tech Stack

SQLTableau

About the role

  • Engaging with internal departments and external stakeholders to understand business goals, objectives, and pain points.
  • Develop Business Rational Cases and proposals for the business cases.
  • Eliciting, documenting, and analyzing functional and technical requirements for projects and systems.
  • Analyzing current business and customer processes to identify inefficiencies and design improved workflows.
  • Contributing to the development and implementation of solutions, including software, systems, or process changes.
  • Create enablement content, material and perform training on process changes and updates.
  • Analyzing data to uncover trends and insights; creating reports and visualizations to present findings.
  • Effectively communicating with diverse stakeholders to ensure alignment and manage expectations.
  • Supporting testing activities and ensuring solutions meet business and customer needs.
  • Utilize customer usage patterns and telemetry to provide proactive guidance and enhance customer retention.

Requirements

  • 5+ years of experience working in Business Analyst role
  • Analytical skills: Ability to analyze complex information, identify problems, and develop solutions.
  • Communication skills: Excellent verbal and written communication to effectively interact with various stakeholders.
  • Presentation Skills - ability to put together high quality and branded presentations for internal and external viewing
  • Problem-solving skills: Ability to address challenges and find practical solutions.
  • Technical aptitude: Familiarity with IT systems, software applications, and data analysis tools (e.g., Excel, SQL, Tableau, Power BI).
  • Business acumen: Understanding of business principles, operations, and industry trends.
  • Teamwork and interpersonal skills: Ability to collaborate effectively with colleagues and stakeholders.
  • Organizational skills: Strong organization and time management to handle multiple projects and tasks.
  • Adaptability and flexibility: Ability to adjust to changing business needs and project requirements.
Benefits
  • Generous PTO & Holiday Schedule
  • Parental Leave
  • Progressive Healthcare Options
  • Retirement Programs
  • Opportunity for Education Reimbursement
  • Commuter Offset (Specific locations)
  • Employee Resource Groups
  • Regular company and team bonding events
  • Global volunteering and community initiatives
  • Flexible, collaborative work environment
  • Competitive benefits and perks

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
business analysisrequirements analysisdata analysisworkflow designsolution developmentprocess improvementreportingvisualization
Soft skills
analytical skillscommunication skillspresentation skillsproblem-solving skillsteamworkinterpersonal skillsorganizational skillsadaptabilityflexibility
Vida Health

Business Analyst – Financial Strategy

Vida Health
Juniorfull-time$100k–$115k / year🇺🇸 United States
Posted: 6 hours agoSource: jobs.lever.co
BigQueryCloudERPPythonSQL
RD Station

Analista de Negócios Sênior – Pricing

RD Station
Mid · Seniorfull-time🇺🇸 United States
Posted: 22 hours agoSource: boards.greenhouse.io
GoPythonSQL
RD Station

Analista de Negócios Sênior – Pricing

RD Station
Mid · Seniorfull-time🇺🇸 United States
Posted: 1 day agoSource: boards.greenhouse.io
GoPythonSQL
AffirmedRx, a Public Benefit Corporation

Client Insights Analyst

AffirmedRx, a Public Benefit Corporation
Junior · Midfull-timeKentucky · 🇺🇸 United States
Posted: 1 day agoSource: boards.greenhouse.io
SQLTableau