Salary
💰 $85,000 - $101,000 per year
About the role
- Engaging with internal departments and external stakeholders to understand business goals, objectives, and pain points.
- Develop Business Rational Cases and proposals for the business cases.
- Eliciting, documenting, and analyzing functional and technical requirements for projects and systems.
- Analyzing current business and customer processes to identify inefficiencies and design improved workflows.
- Contributing to the development and implementation of solutions, including software, systems, or process changes.
- Create enablement content, material and perform training on process changes and updates.
- Analyzing data to uncover trends and insights; creating reports and visualizations to present findings.
- Effectively communicating with diverse stakeholders to ensure alignment and manage expectations.
- Supporting testing activities and ensuring solutions meet business and customer needs.
- Utilize customer usage patterns and telemetry to provide proactive guidance and enhance customer retention.
Requirements
- 5+ years of experience working in Business Analyst role
- Analytical skills: Ability to analyze complex information, identify problems, and develop solutions.
- Communication skills: Excellent verbal and written communication to effectively interact with various stakeholders.
- Presentation Skills - ability to put together high quality and branded presentations for internal and external viewing
- Problem-solving skills: Ability to address challenges and find practical solutions.
- Technical aptitude: Familiarity with IT systems, software applications, and data analysis tools (e.g., Excel, SQL, Tableau, Power BI).
- Business acumen: Understanding of business principles, operations, and industry trends.
- Teamwork and interpersonal skills: Ability to collaborate effectively with colleagues and stakeholders.
- Organizational skills: Strong organization and time management to handle multiple projects and tasks.
- Adaptability and flexibility: Ability to adjust to changing business needs and project requirements.
- Generous PTO & Holiday Schedule
- Parental Leave
- Progressive Healthcare Options
- Retirement Programs
- Opportunity for Education Reimbursement
- Commuter Offset (Specific locations)
- Employee Resource Groups
- Regular company and team bonding events
- Global volunteering and community initiatives
- Flexible, collaborative work environment
- Competitive benefits and perks
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business analysisrequirements analysisdata analysisworkflow designsolution developmentprocess improvementreportingvisualization
Soft skills
analytical skillscommunication skillspresentation skillsproblem-solving skillsteamworkinterpersonal skillsorganizational skillsadaptabilityflexibility