Sales Development Rep

• Own day-to-day strategic execution and operational optimization of the global SDR team
• Translate SDR strategies into actionable plans in collaboration with SDR leaders
• Build and maintain SDR dashboards and performance reports in Salesforce and other systems
• Provide insights on SDR productivity, activity, conversion rates, pipeline creation, and campaign effectiveness
• Deliver actionable recommendations to leadership based on data trends and performance analysis
• Define and track KPIs for the SDR team and report regularly to leadership
• Assist in designing and administering SDR compensation plans and incentive programs
• Drive improvements across SDR tech stack (SFDC, RingLead, Marketo, SalesLoft, 6sense, ZoomInfo, Chorus) and optimize workflows/integrations
• Lead process optimization, documentation, playbooks, and enforcement to ensure consistency across regions
• Advance AI innovation through pilots and rollouts embedding AI into SDR workflows
• Partner with Sales Enablement to onboard and train SDRs on tools, processes, and reporting best practices
• Troubleshoot day-to-day issues related to SDR systems and workflows
• Support special projects, pilot programs, capacity planning, coverage models, and quota setting

Sales/Marketing Operations Manager – Global SDR Team

Sales Development Representative

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