Sales Development Representative
Softcard (acquired by Google)
Sales/Marketing Operations Manager – Global SDR Team
Content Conspiracy
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $120,000 - $140,000 per year
Job Level
Mid-LevelSenior
Tech Stack
CloudCyber SecuritySFDC
About the role
- Own day-to-day strategic execution and operational optimization of the global SDR team
- Translate SDR strategies into actionable plans in collaboration with SDR leaders
- Build and maintain SDR dashboards and performance reports in Salesforce and other systems
- Provide insights on SDR productivity, activity, conversion rates, pipeline creation, and campaign effectiveness
- Deliver actionable recommendations to leadership based on data trends and performance analysis
- Define and track KPIs for the SDR team and report regularly to leadership
- Assist in designing and administering SDR compensation plans and incentive programs
- Drive improvements across SDR tech stack (SFDC, RingLead, Marketo, SalesLoft, 6sense, ZoomInfo, Chorus) and optimize workflows/integrations
- Lead process optimization, documentation, playbooks, and enforcement to ensure consistency across regions
- Advance AI innovation through pilots and rollouts embedding AI into SDR workflows
- Partner with Sales Enablement to onboard and train SDRs on tools, processes, and reporting best practices
- Troubleshoot day-to-day issues related to SDR systems and workflows
- Support special projects, pilot programs, capacity planning, coverage models, and quota setting
Requirements
- 5+ years of experience in Sales Operations, Revenue Operations, or Business Operations (preferably supporting SDR or BDR teams in SaaS)
- Deep hands-on experience with Salesforce (required)
- Working knowledge of SalesLoft, 6sense, ZoomInfo, Chorus, RingLead, Marketo
- Strong data analysis and reporting skills; ability to translate data into insights and business recommendations
- Proven track record in process design, system optimization, and cross-functional collaboration
- Excellent communication and organizational skills; able to manage multiple global stakeholders
- Growth mindset: proactive, resourceful, and eager to improve team efficiency at scale
