Content Conspiracy

Senior Product Specialist, MFA, Fraud, Risk and Identity Verification

Content Conspiracy

full-time

Posted on:

Origin:  • 🇺🇸 United States • Colorado

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Salary

💰 $109,000 - $152,500 per year

Job Level

Senior

Tech Stack

CloudCyber Security

About the role

  • At Ping Identity, we help enterprises protect millions of identities every day.
  • Our industry-leading solutions in multi-factor authentication (MFA), fraud detection, risk-based access, and identity verification deliver secure, seamless digital experiences for some of the world’s largest organizations.
  • Serve as a subject matter expert (SME) for MFA, fraud, risk, and identity verification solutions.
  • Engage directly with enterprise customers to deliver roadmap presentations, technical deep dives, and best-practice sessions.
  • Answer technical questions about deployment architecture, integration patterns, and modern authentication standards (OAuth, OIDC, SAML, FIDO).
  • Act as a bridge between customers and product teams—capturing field insights, feature requests, and emerging needs to help shape product strategy.
  • Partner with account teams and solutions engineers on pre-sales and post-sales engagements, including demos, POCs, and technical consultations.
  • Develop and maintain enablement resources such as solution briefs, FAQs, demo scripts, and technical guides.
  • Stay current on market trends and emerging technologies in authentication, fraud detection, and identity verification.

Requirements

  • 3+ years of experience in IAM, cybersecurity, or customer-facing technical roles (e.g., pre-sales engineer, technical account manager, or product enablement).
  • Excellent communication and presentation skills to engage both technical and business audiences.
  • Familiarity with authentication protocols and standards (OAuth, OIDC, SAML, FIDO, Passkeys).
  • Ability to build trusted relationships with enterprise customers and collaborate effectively across teams.
  • A definite plus is a strong understanding of MFA, fraud/risk engines, and identity verification technologies.