Contajá Contabilidade Online

Client Onboarding Assistant – Company Migrations

Contajá Contabilidade Online

full-time

Posted on:

Location Type: Remote

Location: Brazil

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About the role

  • Actively participate in collecting and verifying documents from companies migrating from another accountant, via chat and phone calls;
  • Handle and resolve client inquiries of lower complexity;
  • Verify information provided by clients;
  • Communicate with previous accountants to ensure an efficient transition;
  • Open tickets for other departments;
  • Complete spreadsheets and forms.

Requirements

  • Knowledge/experience in company migrations;
  • Experience in process management;
  • Familiarity with communication tools (Tiflux and Callix) and spreadsheets (Google Sheets);
  • Proficiency with Microsoft Office;
  • Ability to conduct meetings, trainings and alignment sessions via Google Meet;
  • Familiarity with regulatory agency systems (eCAC, Sintegra, municipal portals, DET);
  • Ability to complete forms and manage tickets;
  • Currently pursuing a degree in Accounting, Business Administration or related fields;
Benefits
  • Caju Benefits Card – R$700.00 monthly to use as you wish, not deducted from payroll and maintained during vacation;
  • Unimed Health Plan – 100% paid by Contajá, with co-participation only in case of use. For dependents (spouses — heterosexual or same-sex couples — and children) the cost is 100% covered by the employee;
  • Birthday Day Off – your day, your way!
  • Wellhub (Gympass) – access to gyms and wellness platforms;
  • Telepsychology – up to 2 free consultations per month;
  • Telenutrition – up to 2 free consultations per month;
  • 15% discount on laboratory tests within the Dasa network;
  • 30% discount on generic medicines at Pague Menos and 20% on branded medicines;
  • Partnership with Estácio – invest in your academic development;
  • ImpulsoJá Career Plan – more than a career plan, it’s your springboard to success! Learn how to progress from one level to another, reach targets and achieve your professional goals;
  • Gamification – earn virtual coins along your journey and redeem them for prizes such as Kindle, participation in industry events, exclusive gifts and more.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
company migrationsprocess managementspreadsheetsMicrosoft Officeticket management
Soft skills
communicationclient inquiry resolutionconducting meetingstrainingalignment sessions