Tech Ops Engineer

ConsumerAffairs

Tech Ops Engineer developing AI-native operational systems and ensuring infrastructure reliability and efficiency. Collaborating with engineering and security teams to enhance operational excellence.

Posted 7/22/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in system administration, particularly in Linux and AWS environments, with a strong focus on automation, infrastructure as code, and compliance with security standards. Proficient in developing CI/CD pipelines and managing cloud-based production systems to ensure optimal performance and reliability.

Highest-signal resume keywords

Linux AdministrationAWS Resource ManagementInfrastructure As Code (Terraform)CI/CD Pipeline Development (Jenkins, Concourse)Monitoring Tools (Datadog, Prometheus)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

System AdministrationScripting (Python, JavaScript)Kubernetes (EKS)Database Management (PostgreSQL, Aurora RDS)Security Vulnerability TriageDisaster Recovery PlanningAutomation ToolsLog Ingestion Pipeline DesignCloud-Based Production SystemsHigh Availability Implementations

Soft Skills

Analytical SkillsProblem-Solving SkillsIntellectual CuriosityEffective Communication

Tools & Technologies

Amazon Web Services (EC2, VPC, EFS, S3, EKS)TerraformOpenSearchKafkaVector

Industry Keywords

Agile MethodologiesSecurity and ComplianceInfrastructure MonitoringOperational EfficiencyBest Practices

Tech Stack

Tools & technologies

AWSCloudDNSEC2JavaScriptJenkinsKafkaKubernetesLinuxPostgresPrometheusPythonRedisTerraform

About the role

Key responsibilities & impact

Monitor and maintain the organization’s infrastructure, including servers, networks, storage systems, and applications.
Perform routine system checks and preventive maintenance to ensure optimal performance and uptime.
Respond to system alerts and incidents, diagnosing and resolving issues promptly to minimize downtime.
Provide technical support to resolve infrastructure-related issues, working closely with other technical teams.
Troubleshoot and resolve hardware, software, and network issues, escalating to higher-level support when necessary.
Maintain detailed documentation of issues, solutions, and processes to improve the team’s knowledge base.
Plan and execute system upgrades, patches, and configuration changes, ensuring minimal disruption to business operations.
Test and validate updates in development environments before deploying them to production.
Ensure that all systems comply with security standards and best practices.
Identify opportunities to automate routine tasks and processes, improving operational efficiency and reducing manual workload.
Implement scripts, automation tools, and AI skills to streamline system management and monitoring.
Continuously evaluate and optimize infrastructure performance, capacity, and resource utilization.
Support the development and execution of disaster recovery plans to ensure business continuity in case of system failures.
Manage backup and restore processes for critical systems and data, ensuring data integrity and availability.
Participate in regular disaster recovery testing and drills.
Plan and execute decommissioning of legacy infrastructure, coordinating Terraform state cleanup and DNS cutover.
Work closely with development, network, and security teams to ensure alignment and effective communication on infrastructure projects.
Provide input on infrastructure design and architecture to support new projects and initiatives.
Communicate effectively with non-technical stakeholders, providing updates on system status and issues.

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
5+ years of experience in system administration, or a similar role.
5+ years of professional experience in Linux administration, managing AWS resources, developing CI/CD and server orchestration pipelines, scripting and monitoring.
Cloud-based production systems at scale
Amazon Web Services (EC2, VPC, EFS, S3, EKS etc.)
Production experience running workloads in Kubernetes (EKS), including ArgoCD GitOps deployments
Infrastructure as Code tools, primarily Terraform
Working in a Python and JavaScript-centric codebase and are familiar with their related best-practices
Creating CI/CD pipelines with Jenkins, Concourse or other CI/CD implementation
Monitoring tools, like Datadog or Prometheus
Scripting for server side automation, auditing, and monitoring
Experience maintaining logging, monitoring, and alerting capabilities using OpenSearch, Vector log pipelines, Prometheus, and Kafka.
Configuring and managing data sources like PostgreSQL/Aurora RDS, OpenSearch, Redis, and message streaming platforms like Kafka
Design and maintain log ingestion pipelines (e.g., Vector → OpenSearch, Vector → Kafka), including index retention, document shape optimization, and failure recovery.
Triage and remediate security vulnerabilities (CVEs) across infrastructure components, including container base images, OS packages, and third-party services.
A working knowledge of modern software practices and technologies such as Agile methodologies
Promoting and establishing development standard methodologies for AWS infrastructure-as-code
Experience with AWS Well-Architected principles
Experience with High Availability implementations
Experience around Security and Compliance
Exceptional analytical and problem-solving skills.
Intellectual curiosity, a willingness to learn new skills and the ability to contribute new ideas.

Benefits

Comp & perks

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development