Document Review Supervisor

Consumer Direct Care Network

Document Review Supervisor leading the document review team at Consumer Direct Care Network. Ensuring accurate processing and performance support for high-quality service delivery.

Posted 7/30/2026full-timeMissoula • Montana • 🇺🇸 United StatesJuniorMid-Level💰 $49,500 - $50,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and team management skills, with a focus on process improvement, compliance, and effective communication. Proficient in data analysis and project management to enhance performance outcomes and support business growth.

Highest-signal resume keywords

Leadership ExperienceData AnalysisProcess ImprovementEffective CommunicationProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisProcess ImprovementDocument ReviewCompliance ManagementPacket Processing

Soft Skills

Problem-SolvingDecision-MakingTeam DevelopmentCustomer ServiceEffective Communication

Tools & Technologies

DocuwareComputer SystemsSoftware Utilization

Industry Keywords

Quality AssuranceLegal CompliancePerformance MonitoringTraining and DevelopmentWorkflow Coordination

About the role

Key responsibilities & impact

Lead and supervise the document review team to ensure accurate, timely completion of assigned workloads.
Communicate departmental decisions, priorities, and performance expectations to team members.
Collaborate with Quality Assurance and Program Office teams to align work activities with quality monitoring standards.
Ensure compliance with applicable legal requirements, standards, policies, and procedures.
Analyze data, identify trends, and recommend actions to improve performance outcomes.
Identify and implement process improvement initiatives.
Maintain the knowledge and skills necessary to coordinate workflow.
Oversee daily packet processing activities.
Recruit, hire, train, develop, and supervise staff members.
Meet customer service objectives to support positive business growth and development.
Communicate effectively in both verbal and written formats.
Demonstrate effective problem-solving and decision-making skills.
Utilize computer systems and software efficiently to support departmental functions.
Manage and oversee special projects and assigned initiatives.
Participate in and assign professional development and training activities.
Prioritize and manage multiple responsibilities effectively.
Collaborate with IT on Docuware maintenance issues.
Resolve escalated concerns from internal clients in a professional and timely manner.
Report to an assigned office location periodically or as business needs require.
Other duties as assigned.

Requirements

What you’ll need

Two years of leadership experience or a college degree preferred
Ability to meet requirements outlined by applicable program contracts
Comfortable speaking before groups and delivering information in a professional manner
Ability to work flexible and/or extended hours, if needed, to meet job requirements
Ability to pass required background screening
Employees must provide their own reliable internet if working a remote/hybrid position.

Benefits

Comp & perks

Medical, Dental, and Vision Insurance
Vacation accrued at 3.07 hours per pay period to use when accrued
Profit-sharing for employees in good standing
Two Paid Floating Holidays
Nine Paid Federal Holidays
Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued
Instant Earnings Option
401(k) Retirement plan & discretionary company match
Company-Paid Life Insurance
Supplemental Life, Accident, Critical Illness, and Hospital benefits
Short and Long-Term Disability
Paid Parental Leave
Flexible Spending Account
Employee Assistance Program
Pet Insurance