Customer Service Representative

Consumer Cellular, Inc.

Customer Service Representative at Consumer Cellular providing support for cellular services. Handling customer inquiries and troubleshooting issues in a remote work environment while based locally in Arizona.

Posted 7/27/2026full-timeRemote • Arizona, Kentucky, Oklahoma • 🇺🇸 United StatesJunior💰 $16 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on technology troubleshooting and effective communication. Maintains a highly organized and motivated approach to work in a collaborative team environment.

Highest-signal resume keywords

Customer Service ExperienceTechnology TroubleshootingBasic Computer SkillsRemote Customer ServiceHigh School Diploma

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Basic Computer SkillsTechnology TroubleshootingCustomer Service ExperienceInternet Navigation

Soft Skills

Highly OrganizedMotivatedTeam Player

Industry Keywords

Remote Customer ServiceCellular PhonesBillingOffice SettingInternet Speed Requirements

About the role

Key responsibilities & impact

Customer Champion – You are the difference between a happy customer and a disconnected phone line.
Technology Troubleshooter – You are the expert when it comes to explaining cellular phones, billing, or answering general questions from our customers.
Highly Organized and Motivated – This role requires you to be at your best throughout your entire shift.
Team Player – We work collaboratively and appreciate each others’ differences, strengths, and talents.

Requirements

What you’ll need

A high school diploma or equivalent is required.
At least 6 months of customer service experience. Remote customer service experience preferred.
Basic computer skills (general typing, use of common software applications, and ability to navigate the internet).
You will need to have at least an upload speed of 20 MBPS and a download speed of 100 MBPS. Internet providers that are NOT compatible include; satellite, wi-fi, or cellular data.
You will need to provide an office setting in your home. Somewhere you can close out the world and noise so the customer can hear YOU.

Benefits

Comp & perks

Flexibility in Schedule – We offer full-time, part-time, and split-shift options.
Competitive Wage and Savings – ($16/hour) with an opportunity to earn shift differentials for evening and weekend hours worked.
Paid Training – Full-time, 5-week training that is 100% paid!
Dynamite Benefits – Benefits to cover all your needs and at affordable rates (how does $25/paycheck sound?)