Customer Success Manager

• Founded in 2009, ZenGRC is a leading governance, risk, and compliance (GRC) SaaS solution provider
• Own the entire post-sales customer journey and be directly accountable for retention, expansion, and customer advocacy
• Transform CS organization into a proactive, data-driven revenue engine and build scalable systems
• Align Sales, Product, and Support teams and develop a high-performing team that delivers measurable business outcomes
• Drive revenue growth through systematic expansion and advocacy programs and create repeatable playbooks

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