Compliance

• Review customer deductions and thoroughly research and analyze why the deductions occurred within SLA.
• Dispute invalid chargebacks with customers within SLA by compiling documentation and explaining why the charge is not valid.
• Provide chargeback root cause analysis and trends to Compliance Analyst and Leadership.
• Issue credit memos for valid chargebacks within SLA.
• Partner with multi-functional teams such as, Distribution Centers, Customer Services, Compliance Analyst and Managers as needed to correct ongoing issues and implement best practices.
• Review requirements & verify needed exemptions on existing accounts and ensure that needed processes are in place.
• Create and maintain relationships with priority customers through remote and on-site engagement.

Vendor Compliance Specialist

Senior Principal, IT Governance, Risk and Compliance – GRC

Senior Regulatory Affairs Specialist

Senior Contracts & Compliance Specialist

Compliance Consultant, GDP – Contract

Compliance Intern