Account Manager – DACH

Constructor

Account Manager growing enterprise ecommerce accounts for Constructor’s AI-powered search and discovery platform. Managing renewals, upsells, client relationships, and customer health across DACH.

Posted 8/20/2026full-timeRemote • 🇪🇺 Anywhere in EuropeMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Account Management and Customer Success within a SaaS environment, with a strong focus on enterprise clients and ecommerce. Proven ability to manage complex renewal and upsell cycles while building strategic relationships and providing valuable insights to stakeholders.

Highest-signal resume keywords

Account ManagementCustomer SuccessEnterprise Renewal ManagementEcommerce KnowledgeGerman Language Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Risk ManagementUpsell StrategyProduct EducationData AnalysisA/B TestingConversion MetricsKPI UnderstandingStakeholder PresentationClient Relationship BuildingProject Management

Soft Skills

InfluencingCommunicationAttention to DetailCross-Functional CollaborationRelationship Building

Industry Keywords

SaaSEcommerceC-Suite EngagementQuarterly Business ReviewsCustomer Health

About the role

Key responsibilities & impact

Serve as the strategic lead for clients in the assigned book of business
Build strong client relationships and understand business goals, needs, priorities, and how Constructor maps to them
Manage complex enterprise renewal and upsell cycles from start to finish
Demonstrate product capabilities and business and economic benefits to stakeholders from business champions through C-Suite executives
Uncover and manage risks within the book of business
Develop expertise in clients’ business needs and Constructor’s products to educate clients on new use cases, features, and integrations
Identify and develop potential upsell opportunities
Update internal systems and attend internal meetings to document and communicate customer status, needs, risks, renewal next steps, and upsell next steps
Collaborate with Customer Success, Sales, Product, Marketing, Data Science, Engineering, Solutions Engineering, and Solutions Architecture teams
Provide customer feedback to Product, create advocacy opportunities for Marketing, and provide organizational visibility into use cases and customer health

Requirements

What you’ll need

Minimum of 3+ years of proven experience working directly with large enterprise clients in Account Management, Customer Success, and/or Sales within a SaaS company, preferably one that works directly with ecommerce clients
German language skills are a must
Proven ability to influence, present to, and build deep relationships with customers, especially at the VP+ level
Proven ability to uncover and properly manage risk within a book of business in a timely and effective manner
Proven ability to educate clients on new use cases, features, and integrations that create added value and uncover potential upsell opportunities
Proven ability to manage complex, enterprise renewal and upsell cycles from start to finish, demonstrating product and business/economic benefits to stakeholders from business champion to C-Suite level
Proven track record of meeting and exceeding individual retention and expansion goals
Ability to attend and ensure the success of Quarterly Business Reviews with customers
Proven ability to juggle multiple Account Management projects and recurring responsibilities while maintaining sharp attention to detail
Proven ability to work cross-functionally with Sales, CSMs, SEs, SAs, Data Science, Product, and Engineering teams
Solid knowledge and understanding of ecommerce business needs, KPIs, terminology, and trends
Solid understanding of analytics and statistics, ideally focused on analyzing and presenting ecommerce, A/B testing, and conversion datasets
Proven ability to acquire and maintain working knowledge of Constructor’s evolving products and capabilities

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Constructor Website LinkedIn All Job Openings 201 - 500 employees Founded 2015 ☁️ SaaS 🤖 Artificial Intelligence 🛍️ eCommerce 💰 $25M Series B - Constructor on 2024-06 SaaS
Artificial Intelligence
eCommerce Constructor is an AI-native, API-first platform that provides product search and discovery solutions optimized for e-commerce. The company offers a commerce reasoning engine and a suite of features — search, autosuggest, personalized recommendations, AI shopping agents, attribute enrichment, retail media, and cross-channel discovery — to help retailers and enterprises deliver personalized discovery experiences across onsite and offsite touchpoints. Constructor positions itself as a specialist in product discovery for both B2C and B2B retail, integrating with existing tech stacks and emphasizing transparent, explainable AI for merchandising and conversion optimization. Account Manager – DACH 🔥 0 minutes ago 🇪🇺 Europe – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager 👻 Ghost score 12% 🗣️🇩🇪 German Required Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Serve as the strategic lead for clients in the assigned book of business
Build strong client relationships and understand business goals, needs, priorities, and how Constructor maps to them
Manage complex enterprise renewal and upsell cycles from start to finish
Demonstrate product capabilities and business and economic benefits to stakeholders from business champions through C-Suite executives
Uncover and manage risks within the book of business
Develop expertise in clients’ business needs and Constructor’s products to educate clients on new use cases, features, and integrations
Identify and develop potential upsell opportunities
Update internal systems and attend internal meetings to document and communicate customer status, needs, risks, renewal next steps, and upsell next steps
Collaborate with Customer Success, Sales, Product, Marketing, Data Science, Engineering, Solutions Engineering, and Solutions Architecture teams
Provide customer feedback to Product, create advocacy opportunities for Marketing, and provide organizational visibility into use cases and customer health 🎯 Requirements
Minimum of 3+ years of proven experience working directly with large enterprise clients in Account Management, Customer Success, and/or Sales within a SaaS company, preferably one that works directly with ecommerce clients
German language skills are a must
Proven ability to influence, present to, and build deep relationships with customers, especially at the VP+ level
Proven ability to uncover and properly manage risk within a book of business in a timely and effective manner
Proven ability to educate clients on new use cases, features, and integrations that create added value and uncover potential upsell opportunities
Proven ability to manage complex, enterprise renewal and upsell cycles from start to finish, demonstrating product and business/economic benefits to stakeholders from business champion to C-Suite level
Proven track record of meeting and exceeding individual retention and expansion goals
Ability to attend and ensure the success of Quarterly Business Reviews with customers
Proven ability to juggle multiple Account Management projects and recurring responsibilities while maintaining sharp attention to detail
Proven ability to work cross-functionally with Sales, CSMs, SEs, SAs, Data Science, Product, and Engineering teams
Solid knowledge and understanding of ecommerce business needs, KPIs, terminology, and trends
Solid understanding of analytics and statistics, ideally focused on analyzing and presenting ecommerce, A/B testing, and conversion datasets
Proven ability to acquire and maintain working knowledge of Constructor’s evolving products and capabilities Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Partnership Manager 🕒 2 days ago Sumsub 501 - 1000 💼 Consulting ⚖️ Legal 📦 Logistics Website LinkedIn All Job Openings Partnership Manager expanding Sumsub’s European partner ecosystem for AI-powered identity verification, fraud prevention, and compliance infrastructure. Driving partner enablement, onboarding, co-marketing, and joint business growth. 🇪🇺 Europe – Remote 💰 $30M Series B - Sumsub on 2022-12 ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager Senior Partnerships Manager 🕒 August 11 Remote 501 - 1000 💼 Consulting 📦 Logistics 🏥 Healthcare Website LinkedIn All Job Openings Senior Partnerships Manager growing Remote’s global referral network. Building partner programs that generate pipeline for Remote’s compliant international employment platform. 🇪🇺 Europe – Remote 💵 $80k - $180k / year ⏰ Full Time 🟠 Senior 💰 Account Manager Account Manager – Eastern Europe, Middle East, Africa 🕒 August 11 Radformation 51 - 200 🏥 Healthcare 💼 Consulting ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Account Manager selling Radformation’s radiation oncology workflow automation software across Eastern Europe, the Middle East, and Africa. Driving acquisition, retention, expansion, distributor collaboration, and regional sales growth. 🇪🇺 Europe – Remote 💵 €78.5k - €86.8k / year 💰 Seed Round on 2019-10 ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager Account Manager – Strategy, Client Growth 🕒 August 7 inBeat Agency 51 - 200 📣 Marketing 📱 Media 🤝 B2B Website LinkedIn All Job Openings Account Manager growing retainers and client relationships for Creative Milkshake, a performance creative agency serving DTC brands. Translating paid social data into creative strategy and scalable ad concepts. 🇪🇺 Europe – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager Strategic Partnerships Manager 🕒 July 31 Holafly 501 - 1000 ✈️ Travel 📡 Telecommunications 👥 B2C Website LinkedIn All Job Openings Strategic Partnerships Manager growing Holafly’s travel eSIM partnerships across EMEA. Building pipelines, closing commercial deals, and scaling strategic travel-industry accounts. 🇪🇺 Europe – Remote 💰 $112.9k Seed Round - Holafly on 2019-06 ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager View More Account Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates About us Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass Resume Review AI Apply Copilot OpenClaw job finder API docs Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs