Sales Engineer
Vercel
CloudJavaScriptNext.jsReact
Job Level
Mid-LevelSenior
Tech Stack
CloudJavaScript
About the role
- Constructor’s Solutions Architects drive a diverse set of product initiatives and technical outcomes for current clients and prospects.
- They provide technical expertise and strategic vision to support eCommerce and business objectives and to grow and retain customers.
- They collaborate with customers to understand needs and demonstrate how Constructor’s AI-Powered eCommerce Search and Product Discovery Platform can be optimized.
- They support Account Management, Customer Success, and Product teams; involved in strategy, roadmap, and enabling revenue teams.
- Solutions Architects are relied on for thought leadership, clear documentation, and process development.
- The ideal candidate has enterprise eCommerce, Cloud, data science and analytics/testing principles, SaaS architectures, security, and enterprise integrations; comfortable presenting to prospects.
- The role requires a proactive, collaborative, coachable mindset; remote company, building out department and processes, scale function.
- Technical foundations: APIs, data structures, testing, analytics, and software integrations; hands-on coding not required but beneficial.
- Key technical expectations include: front-end software development principles, APIs, retail ecommerce experience, complex data structures, data science and statistics, A/B testing, and ability to explain AI/ML concepts to varied audiences.
- The role bridges engineering and business to ensure communication and problem-solving in a technical environment.
Requirements
- Time Zone preferred: Eastern Time (US), Western or Central European time zones
- Minimum of 3+ years in technical selling and consultancy - being able to work with a range of different advanced products to meet a prospect’s needs (similar roles include but are not limited to Solutions Architect, Sales Engineer, Pre-Sales Engineer, Solutions Consultant, Pre-Sales Consultant, and Solutions Design)
- Proven ability to translate technical concepts into business value. Demonstrated success in supporting the sales process with existing customers, from initial discovery to closing deals. Understanding of sales methodologies, negotiation techniques, and customer relationship management.
- Excellent verbal and written communication skills, with the ability to effectively articulate complex concepts to both technical and non-technical audiences. Active listening skills and the ability to empathize with prospects’ challenges and goals.
- Strong analytical and problem-solving abilities
- A resourceful, self-starting approach
- A genuine passion for understanding customer needs and delivering exceptional service
- Proficiency with REST APIs
- Understanding of data science and analytics/statistics principles, the ability to articulate these concepts to both technical and non-technical audiences and the ability to tie these principles to business outcomes
- Experience with ecommerce ecosystems, AI/ML, JavaScript
- Passion for innovative technology, technical sales, value based conversations
- Ability to manage several projects simultaneously, work with different salespeople, and support other solutions team colleagues where needed
- Comfort working with system integrators and customer development teams
- Enjoy working with prospects and comfortable interacting with C-suite executives
