Customer Service Specialist, Weekend Hours

Constantinople

Customer Service Specialist operating customer enquiry platform at Constantinople, focusing on AI-native banking interactions. Managing digital conversations and resolving customer requests efficiently.

Posted 5/19/2026full-timeSydney • 🇦🇺 AustraliaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Help operate our customer enquiry platform to resolve and triage customer requests
Manage email, digital chat and phone-based customer interactions
Deep dive into complex issues to find the best solution for our customers
Maintain multiple customer interactions while actively working to resolve cases
Efficiently progress payment related disputes, recalls, chargebacks and indemnities
Work closely with Product and Software Engineers to improve automation and the use of AI on the platform

Requirements

What you’ll need

Experience of frontline customer support
Strong verbal and written communications
A multitasker and problem solver, who takes responsibility of issues until they’re resolved
A builder’s mindset who is continually looking to improve upon the status quo

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Constantinople Website LinkedIn All Job Openings 51 - 200 employees Constantinople is the first of its kind: an all-in-one software and operational platform for banks. We host and manage your bank’s customers directly on our cloud-native infrastructure. We support a full-suite of banking products which are branded as your own, together with all operational services needed to run your bank. Customer Service Specialist, Weekend Hours 🔥 53 minutes ago 🏢🏡 Sydney – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Help operate our customer enquiry platform to resolve and triage customer requests
Manage email, digital chat and phone-based customer interactions
Deep dive into complex issues to find the best solution for our customers
Maintain multiple customer interactions while actively working to resolve cases
Efficiently progress payment related disputes, recalls, chargebacks and indemnities
Work closely with Product and Software Engineers to improve automation and the use of AI on the platform 🎯 Requirements
Experience of frontline customer support
Strong verbal and written communications
A multitasker and problem solver, who takes responsibility of issues until they’re resolved
A builder’s mindset who is continually looking to improve upon the status quo Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Support Specialist 🕒 3 days ago Clio - Cloud-Based Legal Technology 1001 - 5000 ☁️ SaaS 🔐 Security Website LinkedIn All Job Openings Customer Support Specialist providing support for Clio’s legal AI technology. Handling customer inquiries via phone, chat, and email while promoting product adoption and educating users. 🏢🏡 Sydney – Hybrid 💵 $56k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Customer Service Manager 🕒 5 days ago Hapag-Lloyd AG 10,000+ employees 🚗 Transport 🛍️ eCommerce Website LinkedIn All Job Openings Customer Service Manager leading a Sydney team in customer service transformation and operational efficiency for Hapag-Lloyd. Focusing on modernizing processes and enhancing customer experience. 🏢🏡 Sydney – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Sales Support Specialist 🕒 May 4 DLL 5001 - 10000 💸 Finance 🤝 B2B Website LinkedIn All Job Openings Sales Support Specialist ensuring timely and accurate Commercial Finance transactions while providing customer service support to Account Managers. Collaborating with teams for process improvements and documentation accuracy. 🏢🏡 Sydney – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Sales Support Specialist 🕒 May 2 Prinova 1 - 10 🤝 B2B 🛒 Retail Website LinkedIn All Job Openings Sales Support Specialist managing commercial operations at Prinova, supporting sales orders, procurement and inquiries in a fast-paced environment. 🏢🏡 Sydney – Hybrid ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🚫👨‍🎓 No degree required Customer Service Advisor 🕒 April 12 Circular Economy Systems (CES) 51 - 200 ☁️ SaaS 🤝 B2B 🌍 Social Impact Website LinkedIn All Job Openings Customer Service Advisor engaging with recycling customers and resolving their queries at CES. Working in a hybrid role with flexible working arrangements to improve recycling rates. 🏢🏡 Sydney – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Soft Skills

verbal communicationwritten communicationmultitaskingproblem solvingresponsibilitycustomer supportcustomer interactionissue resolutioncontinuous improvementbuilder's mindset