Principal Product Manager – Agent-First

Constant Contact

Leading product development for AI-native customer experience at Constant Contact. Overseeing trust-building and product collaboration for small business owners.

Posted 5/12/2026full-timeRemote • California • 🇺🇸 United StatesLead💰 $159,500 - $191,400 per yearWebsite

About the role

Key responsibilities & impact

Own the customer-facing AI experience end-to-end
Make the AI feel trustworthy to small business owners
Pick the right leading indicators for success
Partner across product surfaces for coordination
Be opinionated about AI UX and its applications
Use AI to build and iterate quickly
Communicate roadmaps and tradeoffs effectively

Requirements

What you’ll need

8+ years in product, with at least one specific example of 0-to-1 product
Genuinely AI-fluent with experience shipping LLM-powered features
Direct experience building agentic systems
Sharp on AI UX with strong opinions on AI visibility and actions
Metrics-driven without being metric-blind
Customer-obsessed about SMB owners
Bias toward action and direct communication

Benefits

Comp & perks

Health and welfare benefits including paid leave
Opportunities to grow your career through coaching and professional development
Generous paid time off policy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AILLM-powered featuresagentic systemsproduct developmentmetrics-driven

Soft Skills

customer-obsesseddirect communicationopinionatedbias toward action