Senior Manager, Software Publisher Services
Connor
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Actively manage client engagements for Key Global accounts to agreed budgets and timelines
- Manage and perform all facets of the software license compliance review process for existing clients: resource planning, audit planning, audit team management, quality control review, etc.
- Demonstrate solid understanding of client businesses, technologies and risks
- Maintain technical and practical knowledge about clients and industry, bringing that knowledge to the execution and oversight of audits
- Perform extensive excel analysis as part of audit execution, client internal initiatives and other services
- Manage audit Key Performance Indicators (KPI’s) to evaluate the ongoing success of the business
- Meet specific business relationships and growth goals by developing and maintaining strong strategic relationships with clients and key industry contacts
- Interact with cross functional teams at clients/licensees and manage multiple projects simultaneously
- Provide leadership and training to staff across all grades
- Partner with our Marketing team to consistently drive new content, develop go to market material and proposals
- Supervise, coach and mentor all levels of staff: conduct performance reviews, contribute to performance feedback and training, develop and communicate workplace culture and code of conduct
- Recruit, develop and mentor a talented team of professionals, to help bring growth to the business
- Identify opportunities for new services, methodologies or work processes internally or externally
Requirements
- Degree in Business Administration, Accounting, Computer Science, Information Systems Administration, Engineering or related field
- CPA, CIA, CISA certification
- 6+ years in Professional Services or relevant Industry experience
- Preferred third party audit experience, including contractual review, software licensing reviews, and/or contract compliance experience (royalty and licensing auditing)
- Big 4 experience desired but not essential
- Strong references from existing employer/clients
- Proficient understanding of technology and software license contracts
- Demonstrate an understanding of business processes, internal control risk management, IT controls and related standards
- Identify and evaluate complex business and technology risks, management processes, internal controls which mitigate risks, and related opportunities for internal control improvement
- Facilitate use of technology-based tools or methodologies to review, design and/or implement products and services
- Strong background in auditing techniques and/or computer control environments
- Strong written and verbal presentation skills including the ability to translate technical information to a variety of technical and non-technical audiences
- Proven ability to influence and resolve issues with senior leaders and customers; sophisticated negotiation skills are desirable
- Hard working, detail oriented and ability to motivate and manage engagement teams
- Self-driven, highly motivated, and able to work well independently and in team environments
- Proven experience with building strong relationships and instilling trust with clients and internal teams
- Ability to adapt to different licensee conditions and cultural differences while executing audits globally
- Strategic thinker with ability to make prudent business decisions
- Professional and personable demeanor
- Flexibility to work effectively across multiple engagement teams, clients and licensees across the globe with different time zones
- Proficient in the use of Microsoft Office Suite with strong Excel skills
- 25%-35% domestic and international travel required