Use our blended learning model to train physicians, mid level providers, clinical staff and support staff in the use of Office Practicum’s electronic health records and practice management software
Delivers training through our different modalities of training: Instructor Led : 1-1 web based training, Group Training : Multiple practices, Remote, Onsite, Onsite Go live support, Superuser training, Webinar, Group monthly webinars
Perform workflow analyses and develop electronic based practice workflows during the implementation process on an as needed basis
Regularly plan and deliver education/training required for implementation of software solution for go-live
Assist in content creation for training outlines as needed
Stay current with software releases
Troubleshoot and communicate potential problems and issues at client sites to other members of the implementation team on an as needed basis
Regularly provide remote and onsite go-live support for clients
Work with staff and physicians to optimize the use of software solutions through continuing education and training.

Requirements

Bachelor’s Degree strongly preferred
2-4 years experience training end users on EHR systems at client sites and remotely
Experience in ambulatory settings, preferably pediatrics
Experience developing Training Curriculum materials is a plus
Critical Thinking: Problem-solving with a focus on abstract software concepts
Communication: Expert in presentation, active listening, and technical writing
Adaptability: Change-tolerant and quick to master new software applications
Client Management: Service-oriented with the ability to manage expectations under pressure
Instructional Flexibility: Capable of tailoring content for diverse learning needs
Ownership: Highly organized, independent, and committed to continuous self-development
Knowledge: understanding of the healthcare industry, physician office workflows, meaningful use, and patient centered medical home.

Benefits

Medical, Prescription, Vision, and Dental Insurance
Life Insurance
401(k) with company match
Paid Time Off, Holidays, and Volunteer Hours
Company Wellness Program
Employee Assistance Program
Short and Long Term Disability Insurance
Pet Insurance
Tuition Assistance Program
Employee Recognition Program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

EHR systemstraining curriculum developmentworkflow analysiselectronic health recordspractice management softwarego-live supportcontent creationremote trainingonsite trainingwebinar facilitation

Soft Skills

critical thinkingcommunicationadaptabilityclient managementinstructional flexibilityownershipproblem-solvingactive listeningtechnical writingorganizational skills