Associate Account Manager
Connexin
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida, Idaho, Kansas, Louisiana, Maryland, Minnesota, Missouri, North Carolina, Ohio, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, Wyoming • 🇺🇸 United States
Visit company websiteSalary
💰 $50,000 - $55,000 per year
Job Level
JuniorMid-Level
About the role
- Oversee and manage assigned client segmentation (up to 200 practices) to engage new and existing leads through phone calls, emails, and onsite visits.
- Oversee Revenue Growth Targets across your territory through bookings attainment and natural growth.
- Maintain a strategic view on all practices within your territory to be able to navigate and manage overall relationship to ensure a positive customer experience.
- Establish a strategic advisor relationship with clients by understanding their practice’s long term strategy and goals.
- Proactively provide insight on the health of their business and guidance on solutions and steps to bridge the gap to ensure their goals are achieved.
- Complete business review presentations with clients to effectively determine current level of client satisfaction and identify opportunities to expand our current relationship via upsell of new products and services.
- Maintain expert knowledge of OP roadmap for delivery of new products and services.
- Communicate directly with clients to explain features and benefits while addressing any questions related to launch of new products and services throughout the sales process.
- Ensure all calls, opportunities, and quotes are properly tracked and generated in Salesforce.
- Maintain up-to-date awareness of competitive solutions, healthcare industry standards and the overall landscape of pediatric medicine.
- Act as primary client point of contact to handle individual needs, resolve conflicts, and provide solutions to customers in a timely manner.
Requirements
- Four year college degree from an accredited institution preferred.
- 1-2 years prior sales experience strongly preferred
- Experience in Healthcare IT (EMR, PM, Revenue Cycle) strongly preferred
Benefits
- Medical, Prescription, Vision, and Dental Insurance
- Life Insurance
- 401(k) with company match
- Paid Time Off, Holidays, and Volunteer Hours
- Company Wellness Program
- Employee Assistance Program
- Short and Long Term Disability Insurance
- Pet Insurance
- Tuition Assistance Program
- Employee Recognition Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales experienceclient segmentationbusiness review presentationsupsellingrelationship managementstrategic planningproblem solvingcustomer experience management
Soft skills
communicationinterpersonal skillsconflict resolutionstrategic advisoryinsight provision
Certifications
four year college degree