Commissions Manager

ConnectWise

Commissions Manager at ConnectWise responsible for accurate administration and payment of sales compensation plans. Collaborating with finance and sales leadership for effective execution.

Posted 7/28/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in administering commission calculations, ensuring compliance and accuracy while leveraging tools like CaptivateIQ and Salesforce. Capable of analyzing commission trends and improving processes to enhance operational efficiency.

Highest-signal resume keywords

Commission AdministrationCaptivateIQ PlatformSalesforce CRMFinancial AnalysisProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Commission CalculationsData AnalysisIncentive Plan DesignFinancial ReportingRevenue Operations

Soft Skills

CollaborationProblem SolvingMentoring

Tools & Technologies

CaptivateIQSalesforceNetSuite

Industry Keywords

Sales CompensationFinance OperationsRevenue OperationsMulti-Currency Commission Plans

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Administers monthly, quarterly, and annual commission calculations, ensuring accuracy, timeliness, and compliance with approved compensation plans.
Partners with Sales, Revenue Operations, Finance, HR, Legal, and Payroll to support the commissions process.
Maintains commission-related data across Salesforce, Captivate IQ, and other reporting systems.
Audits bookings, quota attainment, accelerators, credits, adjustments, clawbacks, and exceptions to ensure payout accuracy and integrity.
Prepares commission statements, payout files, accruals, reconciliations, and management reporting.
Analyzes commission trends, attainment patterns, plan effectiveness, and cost of sales to identify risks and improvement opportunities.
Supports annual and in-year compensation planning, including incentive plan design, modeling, testing, documentation, rollout, and maintenance within the CaptivateIQ platform.
Builds and configures commission plans in CaptivateIQ, including eligibility rules, quota and attainment logic, accelerators, tiers, splits, credits, adjustments, clawbacks, and payout calculations.
Translates approved compensation plans and business requirements into scalable models, workflows, statement views, and calculation logic.
Serves as the primary point of contact for commission inquiries and dispute resolution.
Improves commission processes through automation, documentation, controls, and scalable workflows.
Ensures commission practices comply with company policies, internal controls, employment agreements, and applicable regulations.
Acts as SME on commissions and sales compensation-related inquiries.
Identifies and recommends process improvements to reduce risk and increase operational efficiency.
May coach, mentor, and review the work of other team members

Requirements

What you’ll need

Bachelor’s degree in finance, Accounting, Business, Economics, or related field, or equivalent business experience.
5+ years of relevant experience in sales compensation, commissions administration, finance operations, revenue operations, sales operations, or a related analytical role.
Preferred: Experience supporting commission plans in a software, SaaS, technology, or recurring revenue environment.
Preferred: Hands-on experience with Captivate or a similar incentive compensation management platform.
Preferred: Experience with Salesforce, NetSuite, or similar CRM/ERP systems.
Preferred: Experience supporting global sales teams and/or multi-currency commission plans.

Benefits

Comp & perks

Onsite/Hybrid/Remote depending on location
0-10% travel may be required
May require flexible working hours