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Sales Engineer
ConnectWiseSales Engineer serving as a trusted technical advisor throughout the sales cycle at ConnectWise. Partnering with Sales and Customer Success teams to drive pipeline growth and customer adoption.
About the role
Key responsibilities & impact- Partner with Sales teams to support customer engagements and drive revenue opportunities.
- Conduct discovery conversations to understand business and technical requirements.
- Present compelling product demonstrations and technical presentations tailored to customer needs.
- Execute proof-of-concept (POC) engagements that showcase business value and technical capabilities.
- Assist with customer evaluations and technical assessments throughout the sales process.
- Analyze customer requirements and recommend solutions that maximize business outcomes.
- Represent both the technical and functional aspects of our products and services.
- Develop business cases and ROI analyses that demonstrate the value of our solutions.
- Collaborate with customers to position technology for both business and technical stakeholders.
- Serve as a trusted advisor, helping organizations adopt and optimize our solutions.
- Prepare and contribute to technical RFPs, RFIs, and RFQs.
- Deliver technical training and product knowledge sessions to customers and internal teams.
- Gather customer feedback and provide insights to Product and Engineering teams.
- Maintain expertise in emerging technologies, market trends, and industry best practices.
- Support cross-functional teams through coaching, product guidance, and technical consultation.
- Pursue ongoing professional development and technical training.
- Share knowledge and best practices across the organization.
- Mentor and support other team members as needed.
Requirements
What you’ll need- Bachelor's degree in Business, Information Technology, Computer Science, Engineering, or a related field; equivalent experience may be considered.
- 3+ years of experience in Sales Engineering, Pre-Sales, Technical Consulting, Solutions Engineering, or a related customer-facing technical role.
- Proven success supporting sales organizations and influencing technical buying decisions.
- Strong presentation, communication, and interpersonal skills.
- Ability to independently manage multiple projects and priorities.
- Experience translating technical concepts into business value for diverse audiences.
- Strong analytical and problem-solving abilities.
- Demonstrated ability to learn and adapt to new technologies and processes.
- Experience working with CRM platforms such as Salesforce.
- Experience using CPQ (Configure, Price, Quote) solutions.
- Experience with business process or management applications.
- Consulting or professional services background.
- Experience supporting or selling through channel ecosystems such as MSPs, VARs, TSPs, OEMs, or internal IT organizations.
Benefits
Comp & perks- ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment
- Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Sales EngineeringTechnical ConsultingBusiness Process AnalysisROI AnalysisProof-of-Concept ExecutionTechnical RFP PreparationEmerging Technologies ExpertiseSolutions EngineeringCustomer Evaluation SupportChannel Ecosystem Experience
Soft Skills
Strong Communication SkillsInterpersonal SkillsProject ManagementMentoringAdaptability