ConnectWise

Security Analyst I

ConnectWise

full-time

Posted on:

Location Type: Hybrid

Location: Pune • 🇮🇳 India

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Job Level

Junior

Tech Stack

Cyber SecurityLinux

About the role

  • Perform operational activities including reviewing alerts and monitoring client data sources for security-related threats and breaches
  • Provide support to the Security Services team with high attention to detail
  • Research, analyze, and document findings
  • Assist with analysis of events generated from IDS, log-based alerts, SIEM alerting, and endpoint detection tools
  • Monitor multiple cybersecurity systems for breaches, suspicious, or malicious activity
  • Assist with SIEM rule modification, notification pathways, and other system configuration management
  • Analyze process workflows and identify problems
  • Work with colleagues to understand processes and deliverables across the organization
  • Adhere to relevant policies, procedures, standards, and security practices
  • Deliver and prioritize customer satisfaction
  • Aid and facilitate partner communications, resolutions, and escalations
  • Follow escalation procedures for interfacing with other SOC teams

Requirements

  • Ability to work independently on projects and processes with close supervision
  • Broad theoretical knowledge of applicable work area
  • Ability to situationally adapt and understand new technology/processes as per business and partner requirements
  • Strong and professional verbal and written communication skills
  • Knowledge of general IT concepts and systems troubleshooting
  • Ability to work in a fast-paced, dynamic environment with a high level of patience
  • Excellent organizational skills
  • Ability to manage, prioritize, and multitask
  • Bachelor’s degree in a related field or equivalent business experience
  • 1+ years of relevant experience
  • Preferred: Network+, Linux+, Security+, CySA+ or other related certifications
Benefits
  • Hybrid (Thrice a week from the office)
  • Shift: 24/7 schedule (operations support)
  • Reasonable accommodations may be made to enable qualified individuals with disabilities
  • Equal Opportunity Employer and inclusive workplace

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SIEMIDSlog-based alertsendpoint detectionsystem configuration managementprocess workflowssecurity-related threatsdata analysiscybersecurity systemstroubleshooting
Soft skills
attention to detailcommunication skillsorganizational skillsability to multitaskcustomer satisfactionproblem identificationadaptabilityindependencepatiencecollaboration
Certifications
Network+Linux+Security+CySA+
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