Senior Site Reliability Engineer I, Data Protection Products
ConnectWise
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇦🇲 Armenia
Visit company websiteJob Level
Senior
Tech Stack
Cloud
About the role
- Provides support to the Engineering teams, with a high attention to detail
- Researches, analyzes, and documents findings
- May influence others within the Development Engineering team through the explanation of facts, policies, and practices
- Designs, implements, and maintains highly available and scalable infrastructure solutions for our applications and services
- Develops and optimizes automation scripts and tools to enhance system reliability, deployment processes, and operational efficiency
- Monitors and analyzes system performance metrics, identifying areas for improvement and implementing proactive measures to prevent issues and ensure high availability
- Collaborates with development teams to define and implement best practices for application deployment, configuration management, and release management
- Troubleshoots, resolves, and documents RCAs related to system performance, network connectivity, application stability, and other encountered issues
- Performs capacity planning and scalability assessments to ensure our systems can handle increasing demands and future growth
- Implements and maintains monitoring, alerting, and logging systems to provide real-time visibility into system health and performance
- Participates in incident response, root cause analysis, and post-incident reviews to identify and address system vulnerabilities and improve overall system resilience
- Stays up to date with industry trends and best practices related to site reliability engineering and contributes to continuous improvement initiatives
- Designs, implements, and optimizes infrastructure and deployment processes to achieve cost optimization and decreases the COGS (Cost of Goods Sold) while ensuring high availability and performance
- Monitors and analyzes cost metrics, providing recommendations and implementing cost-saving initiatives to achieve optimal resource allocation and budget utilization
Requirements
- Bachelor’s degree in related field or equivalent business experience
- 2+ years of relevant experience
- Experience in designing, building, and managing highly available and scalable infrastructure in a cloud environment
- Experience with configuration management and infrastructure-as-code tools
Benefits
- Onsite/Hybrid/Remote depending on location
- 10-20% travel may be required
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
infrastructure designautomation scriptingsystem performance analysiscapacity planningscalability assessmentincident responseroot cause analysiscost optimizationconfiguration managementinfrastructure-as-code
Soft skills
attention to detailcollaborationinfluenceproblem-solvingcommunication
Certifications
Bachelor's degree