Manager, Patient Support – Hub Services

ConnectiveRx

Manager, Patient Support leading healthcare services delivery for pharmaceutical clients at ConnectiveRx. Overseeing a team and operational activities to ensure patient access to medications.

Posted 5/13/2026full-timePittsburgh • Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $61,900 - $89,500 per yearWebsite

About the role

Key responsibilities & impact

Responsible for managing a team of 45-60 staff members across one or more teams
Oversees the delivery of patient support healthcare services that facilitate access to prescription medications
Collaborates with internal stakeholders to implement updates
Leads talent identification and onboarding efforts
Tracks team credentialing
Responsible for medium-sized and small programs (<$10m)
Ensures accurate monthly client invoicing
Communicates company and client-related messages to the team as indicated by the director
Engages with client as required or requested by the program management team

Requirements

What you’ll need

Bachelor's degree in business, marketing, communications, or related field OR equivalent of 7 years of related experience in a healthcare, patient support setting
3+ years of related operational experience
2-3 years of leadership experience
Minimum of 1 year managing in a patient support hub or healthcare setting preferred
Familiarity with healthcare or pharmaceutical processes, terminology, and regulations
Previous experience with ConnectiveRx systems and/or CRM preferred
Experience using a computer, keyboard, mouse, and multi-system navigation; MS Office Suite applications (Outlook, Word, Excel, SharePoint, Teams)

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k) plan with employer contributions
Flexible paid time off (PTO)
Eight standard company holidays and three floating holidays annually
Opportunities for a bonus (or commissions)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

operational experienceleadership experienceteam managementcredentialingclient invoicingpatient support servicesprogram management

Soft Skills

communicationcollaborationtalent identificationonboarding