Training Specialist
ConnectiveRx
full-time
Posted on:
Location Type: Office
Location: Whippany • New Jersey • United States
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Salary
💰 $42,000 - $58,800 per year
About the role
- Develop, deliver, and coordinate training programs for all Operations employees
- Educate new and existing employees on how to effectively perform their jobs
- Conducts training evaluations and needs assessments to ensure that learners and the business needs are being met
- Delivers soft skills training such as grammar and business writing, interpersonal communication, etc., for employees
- Collaborates with teammates to champion and implement professional development and leadership training programs
Requirements
- A BS/BA Degree in Education, or related field related experience is preferred
- 1-3 years customer service operations training
- Understands adult learning processes
- Has a working knowledge of MS Word, Excel and PowerPoint
- Has strong project management skills with ability to supervise multiple projects
Benefits
- comprehensive benefits, including medical, dental, vision, life, and disability insurance
- access to the company’s 401(k) plan, with employer contributions where applicable
- flexible paid time off (PTO) policy covering sick days, personal days, and vacations
- eight standard company holidays and three floating holidays annually
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
training program developmenttraining evaluationneeds assessmentadult learning processesproject management
Soft Skills
interpersonal communicationbusiness writingcollaborationleadership