Risk

• Coordinate, administer and oversee the onsite quality and risk management programs
• Manage, analyze and interpret both risks and performance data to drive key performance measures (KPMs)
• Provide risk and quality education, and comply with Joint Commission standards and other regulatory agencies
• Enhance and promote recipient safety, quality of care and minimize losses to the organization
• Acts as the Quality Improvement and Risk Management subject matter expert at the site(s)
• Serve as a point of contact for investigation, resolution, and response of internal recipient and external (i.e., Health plan) complaints
• Coordinate with the Director of Licensing and Accreditation on responses to complaints
• Work with site-based staff and facilities to ensure all incidents are documented and reported
• Lead initiatives that support improvement of organizational processes for clinical care delivery, business operations and administration
• Coordinate and participate in root cause analysis investigations
• Identify opportunities for improvement and driving performance outcomes
• Develop strategies and assist with the creation policy to address the identified areas of improvement
• Tracks and monitors performance and process improvement outcomes
• Complete and document facility inspections to identify areas of risk and/or improvement
• Communicate with state regulators, when needed, to inquire about state-specific requirements
• Assist with creating policies to reflect company vision and mission

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