Lead Field Technician

Connection

Lead field technicians performing IT hardware installations, deployments, and troubleshooting for business customers. Coordinate client-site projects, safety, quality, equipment, and technician development.

Posted 8/21/2026full-timeRemote • Florida • 🇺🇸 United StatesSenior💰 $37 - $47 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading field technicians, ensuring compliance with quality and safety standards, and providing technical guidance. Proficient in advanced installation, maintenance, and troubleshooting of systems while maintaining strong communication with clients and stakeholders.

Highest-signal resume keywords

Field Services ManagementSCCM ImagingWindows Device ConfigurationTechnical Training and MentoringProject Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Advanced InstallationMaintenance and RepairTroubleshootingTechnical Drawing InterpretationQuality Assurance

Soft Skills

Strong CommunicationProfessional PresenceSound JudgmentIndependent Work

Tools & Technologies

SCCMField Service Tools

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Multi-Site RolloutsCustomer SatisfactionContinuous ImprovementSafety StandardsEnvironmental Conditions

About the role

Key responsibilities & impact

Lead and coordinate daily activities of field technicians on various job sites
Assign tasks, monitor progress, and ensure work meets quality and safety standards
Provide on-the-job training, mentoring, and technical guidance to field technicians
Escalate complex technical or operational issues to management
Perform advanced installation, maintenance, and repair of systems, equipment, or infrastructure
Troubleshoot and resolve technical problems in the field
Interpret technical drawings, schematics, and project documentation
Ensure installations comply with company standards, manufacturer specifications, and regulatory requirements
Serve as the primary on-site contact for customers and internal stakeholders
Coordinate equipment, materials, and tools required for field work
Track project progress and provide status updates to management
Ensure work is completed on schedule and within scope
Review completed work for quality and accuracy
Identify opportunities to improve processes, efficiency, and customer satisfaction
Support continuous improvement initiatives within field operations
Travel to different client sites as typically required

Requirements

What you’ll need

Strong hands-on experience with field services, hardware deployments, and multi-site rollouts
Experience leading technicians or serving as the senior technical resource in the field
Solid working knowledge of SCCM imaging, Windows device configuration, and endpoint deployment
Ability to assess site requirements and take control of execution
Comfortable operating in fast-paced, high-visibility environments
Strong communication skills with technicians and client-facing site contacts
Professional presence, sound judgment, and ability to work independently
Ability to lift up to 30lbs as needed and work in various environmental conditions
Valid driver’s license with ability to travel to job sites

Benefits

Comp & perks

Competitive compensation
401k plans
Medical insurance
Free therapy visits
Mental health coaching and tools
Meditation resources
Generous paid time off package
Vacation time
Care time
Wellness Time Off days
Volunteer Time Off days