Lead Field Technician

Connection

Lead field technicians performing complex IT hardware installations, deployments, and troubleshooting for Connection’s customer technology environments. Coordinate client-site projects, safety, quality, and technical execution.

Posted 8/21/2026full-timeRemote • Colorado • 🇺🇸 United StatesSenior💰 $37 - $47 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in field operations, including complex installations, troubleshooting, and maintenance, while leading and mentoring technicians to ensure compliance with quality and safety standards. Proficient in project management and customer engagement, with a focus on continuous improvement and operational efficiency.

Highest-signal resume keywords

Field Services ExperienceSCCM ImagingWindows Device ConfigurationEndpoint DeploymentTechnical Leadership

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Complex InstallationsTroubleshootingMaintenanceTechnical Drawings InterpretationProject DocumentationQuality AssuranceProcess ImprovementEquipment CoordinationTask AssignmentProgress Monitoring

Soft Skills

Strong Communication SkillsProfessional PresenceSound JudgmentMentoringCustomer Engagement

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Field OperationsMulti-Site RolloutsRegulatory ComplianceSafety StandardsContinuous Improvement

About the role

Key responsibilities & impact

Serve as the senior technical resource for field operations
Perform complex installations, deployments, troubleshooting, maintenance, and repairs
Lead and coordinate daily activities of field technicians at various job sites
Assign tasks, monitor progress, and ensure quality and safety standards
Provide on-the-job training, mentoring, and technical guidance
Escalate complex technical or operational issues to management
Interpret technical drawings, schematics, and project documentation
Ensure installations comply with company standards, manufacturer specifications, and regulatory requirements
Serve as the primary on-site contact for customers and internal stakeholders
Coordinate equipment, materials, and tools
Track project progress and provide status updates to management
Ensure work is completed on schedule and within scope
Review completed work for quality and accuracy
Identify process, efficiency, and customer-satisfaction improvements
Support continuous improvement initiatives within field operations

Requirements

What you’ll need

Strong hands-on experience with field services, hardware deployments, and multi-site rollouts
Experience leading technicians or serving as the senior technical resource in the field
Solid working knowledge of SCCM imaging, Windows device configuration, and endpoint deployment
Ability to assess site needs and take control of execution
Comfortable operating in fast-paced, high-visibility environments
Strong communication skills with technicians and client-facing site contacts
Professional presence, sound judgment, and ability to work independently
Ability to lift up to 30 lbs as needed and work in various environmental conditions
Valid driver’s license with ability to travel to job sites

Benefits

Comp & perks

Competitive compensation
401k plans
Medical insurance
Free therapy visits
Mental health coaching and tools
Meditation resources
Generous paid time off package
Vacation time
Care time
Wellness Time Off days
Volunteer Time Off days