Inside Sales Account Manager

Connection

Inside sales account manager prospecting B2B customers for Connection’s IT hardware, software, cloud, and support solutions. Building decision-maker relationships and securing new accounts.

Posted 8/21/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong B2B Sales capabilities with a focus on prospecting, relationship-building, and effective communication. Proficient in delivering personalized customer solutions and managing client interactions to enhance customer experience.

Highest-signal resume keywords

B2B Sales ExperienceCold-Calling SkillsNegotiation SkillsCustomer Relationship ManagementMicrosoft Office Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

B2B SalesCold-CallingNegotiationProblem InvestigationCustomer Complaint Resolution

Soft Skills

CommunicationListeningCustomer ServiceRelationship BuildingAttention to Detail

Industry Keywords

ProspectingCustomer ExperienceDecision-Maker EngagementValue-Added MessagingFast-Paced Environment

About the role

Key responsibilities & impact

Prospect 60 or more potential customers daily to secure new buying accounts/logos
Identify, develop, and maintain relationships with decision-makers
Uncover organizational pain points and areas of potential investment
Provide solutions and ask for customers’ business
Engage Connection subject matter experts in customer conversations
Collaborate with internal partners to deliver a best-in-class customer experience
Use available tools to create personalized, value-added messages
Participate in cold-calling activities with training and support

Requirements

What you’ll need

Applicants must be authorized to work for any employer in the U.S.; employment visa sponsorship is unavailable
Ability to develop rapport and maintain strong working relationships with internal and external customers
Outstanding communication, listening, customer service, patience, and relationship-building skills
Ability to communicate effectively orally and in writing
Ability to investigate problems, resolve customer complaints, and provide recommendations
1–2 years of practical experience with B2B sales preferred
Prior cold-calling experience helpful
Excellent negotiation skills
Attention to detail
Ability to work independently in a fast-paced environment
Working knowledge of Microsoft Office Suite

Benefits

Comp & perks

8 weeks of intensive, paid, inside sales training
A sales coach dedicated to you during your first year of employment
Ongoing training to keep up to date on the ever-changing tech world
Technical experts available to assist in closing sales
Commission guarantee payments (non-recoverable) for the first three years
Reliable work schedule: Monday–Friday, 8:30 am–5:30 pm Eastern
Generous paid vacation
Medical, dental, and vision benefits
Fitness reimbursement
401k plan
Employee discount program
Tuition reimbursement
Mental health support
Free therapy visits
Mental health coaching and tools
Meditation resources
Wellness Time Off
Volunteer Time Off