Project Coordinator, Supervisor, 3rd Shift

Connection

Supervisor of Operations leading overnight operations in a fast-paced service delivery environment for a top Value-Added Reseller. Ensuring multiple concurrent workstreams meet quality standards and deliver exceptional customer experience.

Posted 7/2/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $67,000 - $85,520 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing overnight operations, ensuring effective decision-making and coordination in high-volume environments. Proficient in escalation management and incident response, with a focus on quality execution and resource optimization.

Highest-signal resume keywords

Overnight Operations ManagementDecision-Making Under PressureCommunication Across Distributed TeamsEscalation ManagementExperience with Technology Deployments

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Resource OptimizationPerformance MonitoringQuality ChecksIncident Response FrameworksField Services Support

Soft Skills

Strong Decision-Making SkillsExcellent Coordination Skills

Industry Keywords

High-Volume EnvironmentTime-Sensitive OperationsRemote Team CollaborationField Technicians Management

About the role

Key responsibilities & impact

Leads overnight operations in a fast-paced, high-volume environment
Responsible for real-time oversight, decision-making, and coordination of concurrent operational activities
Serves as the primary escalation and command point during overnight execution
Manages and optimizes resources by monitoring performance and providing feedback
Ensures execution stays aligned to defined schedules and service expectations
Resolves complex issues involving internal teams, partners, and field resources
Makes timely decisions that balance schedule, quality, and risk
Conducts shift-level quality checks and ensures clean handoffs

Requirements

What you’ll need

Proven ability to work in high-volume, time-sensitive environments
Strong decision-making skills with ability to respond quickly under pressure
Excellent communication and coordination skills across distributed teams
Experience supporting technology deployments, field services, or infrastructure programs
Familiarity with escalation management and incident response frameworks
Experience working with remote teams, vendors, or field technicians
Ability to work overnight shifts on a consistent basis

Benefits

Comp & perks

3 weeks of paid PTO
Tuition reimbursement
401(k)
Comprehensive medical, dental and vision coverage
Free therapy visits
Mental health coaching and tools
Meditation resources
Wellness and Volunteer Time Off days