Jira Administrator

Connection

Jira Administrator optimizing Jira environments and supporting project management teams. Collaborating closely with PM teams to design workflows and provide solutions in a contract position.

Posted 6/16/2026contractRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Administer and optimize Jira Cloud environments, including configurations and ongoing system enhancements
Design and implement Jira automations to streamline workflows and improve team efficiency
Create and customize Jira projects, including issue types, workflows, permission schemes, and screen configurations
Partner closely with Project Management teams to gather requirements and deliver tailored Jira solutions
Troubleshoot system issues and provide ongoing support to Jira users
Document configurations, processes, and best practices
Cross-train internal team members (Merlin Lab employees) on implemented solutions and system usage

Requirements

What you’ll need

5+ years of experience as a Jira Administrator
Strong expertise in Jira Cloud, including automations and advanced customizations
Proven experience with project setup and configuration (workflows, schemes, permissions, issue types, etc.)
Ability to collaborate with PM teams and translate business needs into technical solutions
Excellent communication and documentation skills
Experience training or mentoring end users and internal teams
Must be a U.S. Citizen.

Benefits

Comp & perks

This is a contract position working remote with benefits.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Jira CloudJira automationsproject setupconfigurationworkflowspermission schemesissue typestroubleshootingdocumentationbest practices

Soft Skills

collaborationcommunicationdocumentation skillstrainingmentoring