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Connection

Senior Network Infrastructure Technician – Cruise Ship Operations

Connection

Senior Level 3 Network Technician providing technical support aboard cruise vessels. Focusing on enterprise networking, server, virtualization, and data center operations with significant travel requirements.

Posted 6/13/2026contractRemote • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies
DNSFirewallsSwitchingVMware

About the role

Key responsibilities & impact
  • Serve as the primary onsite technical resource supporting enterprise networking, virtualization, server infrastructure, and data center operations aboard cruise vessels.
  • Play a key role in the migration of shipboard environments from VMware to Hyper-V utilizing Veeam while ensuring maximum uptime and operational continuity.
  • Provide Level 3 support for complex network, server, virtualization, and infrastructure issues.
  • Support VMware-to-Hyper-V migration initiatives utilizing Veeam technologies.
  • Install, configure, maintain, and troubleshoot Cisco routing, switching, wireless, and firewall environments.
  • Administer Microsoft Windows Server environments including Active Directory, DNS, DHCP, and Group Policy.
  • Support Hyper-V and VMware virtualization platforms.
  • Troubleshoot network performance, connectivity, server, and infrastructure issues.
  • Support onboard data center operations including rack-and-stack activities, cabling, hardware upgrades, and equipment replacement.
  • Execute maintenance activities and infrastructure upgrades with minimal operational impact.
  • Maintain technical documentation, procedures, and system configurations.
  • Coordinate with remote engineering teams and client stakeholders.
  • Serve as the lead onsite technical representative for Connection.

Requirements

What you’ll need
  • U.S. Citizen required.
  • Valid Passport required.
  • Ability to live and work onboard active cruise ships.
  • Willingness to remain onboard for assignments lasting up to 4–5 months.
  • Ability to travel internationally and meet all cruise line onboarding requirements.
  • Strong Cisco networking expertise.
  • Virtualization experience.
  • Advanced troubleshooting capabilities.

Benefits

Comp & perks
  • Financial, emotional, and physical resources for you and your family.
  • Competitive compensation.
  • 401k plans.
  • Medical insurance.
  • Free therapy visits.
  • Mental health coaching and tools.
  • Generous paid time off including vacation, sick time, Wellness, and Volunteer Time Off days.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
VMwareHyper-VVeeamCisco routingCisco switchingCisco wirelessCisco firewallMicrosoft Windows ServerActive DirectoryDNS
Soft Skills
advanced troubleshootingcoordinationcommunication