Senior Network Infrastructure Technician – Cruise Ship Operations

Connection

Senior Level 3 Network Technician supporting enterprise networking and data center operations aboard cruise vessels. Requires extensive travel and ability to work onboard cruise ships for extended periods.

Posted 6/13/2026contractRemote • Illinois • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

DNSFirewallsSwitchingVMware

About the role

Key responsibilities & impact

Provide Level 3 support for complex network, server, virtualization, and infrastructure issues.
Install, configure, maintain, and troubleshoot Cisco network environments, including switches, routers, firewalls, and wireless infrastructure.
Support and administer Microsoft Windows Server environments, including Active Directory, DNS, DHCP, Group Policy, and related services.
Manage and troubleshoot virtualization platforms including Hyper-V and VMware.
Perform network diagnostics, root cause analysis, and resolution of performance, connectivity, and infrastructure issues.
Support data center operations, including rack and stack activities, cabling, hardware replacement, and infrastructure upgrades.
Coordinate and execute planned maintenance activities while minimizing operational impact.
Document technical issues, resolutions, system configurations, and operational procedures.
Serve as the primary technical resource onsite and provide guidance to remote support teams as needed.
Maintain adherence to client operational procedures, security standards, and compliance requirements.
Represent the company professionally when interacting with client stakeholders, vessel personnel, and third-party vendors.

Requirements

What you’ll need

Senior Level 3 Network Technician with extensive travel commitment
U.S. Citizen required
Valid Passport required
Ability to live and work onboard active cruise ships
Willingness to remain onboard for assignments lasting up to 4–5 months
Ability to travel internationally and meet all cruise line onboarding requirements
Strong Cisco networking expertise
Virtualization experience
Advanced troubleshooting capabilities
Ability to work independently with minimal supervision in remote and dynamic environments

Benefits

Comp & perks

medical insurance
401k plans
free therapy visits
mental health coaching and tools
meditation resources
generous paid time off including vacation and sick time, Wellness and Volunteer Time Off days

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Level 3 supportCisco networkingMicrosoft Windows ServerActive DirectoryDNSDHCPGroup PolicyHyper-VVMwarenetwork diagnostics

Soft Skills

advanced troubleshootingability to work independentlyminimal supervisionguidance to remote support teamsprofessional representationcommunication with stakeholdersadaptability in dynamic environments

Certifications

valid passport