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Senior Network Infrastructure Technician – Cruise Ship Operations
ConnectionSenior Level 3 Network Technician supporting enterprise network infrastructure and virtualization aboard cruise ships. Troubleshooting, installation, and configuration while providing critical support in remote environments.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
networkingvirtualizationserver infrastructuretroubleshootingCisco routingCisco switchingCisco wirelessCisco firewallActive DirectoryVeeam
Soft Skills
advanced troubleshootingcoordinationcommunication
Tools & Technologies
VMwareHyper-VMicrosoft Windows ServerDNSDHCPGroup Policy
Industry Keywords
data center operationsrack-and-stackcablinghardware upgradesequipment replacement
Tech Stack
Tools & technologiesDNSFirewallsSwitchingVMware
About the role
Key responsibilities & impact- Support enterprise networking, virtualization, server infrastructure, and data center operations on cruise vessels
- Provide Level 3 support for complex network, server, virtualization, and infrastructure issues
- Support VMware-to-Hyper-V migration initiatives utilizing Veeam technologies
- Install, configure, maintain, and troubleshoot Cisco routing, switching, wireless, and firewall environments
- Administer Microsoft Windows Server environments including Active Directory, DNS, DHCP, and Group Policy
- Support Hyper-V and VMware virtualization platforms
- Troubleshoot network performance, connectivity, server, and infrastructure issues
- Support onboard data center operations including rack-and-stack activities, cabling, hardware upgrades, and equipment replacement
- Execute maintenance activities and infrastructure upgrades with minimal operational impact
- Maintain technical documentation, procedures, and system configurations
- Coordinate with remote engineering teams and client stakeholders
- Serve as the lead onsite technical representative for Connection
Requirements
What you’ll need- U.S. Citizen required
- Valid Passport required
- Ability to live and work onboard active cruise ships
- Willingness to remain onboard for assignments lasting up to 4–5 months
- Ability to travel internationally and meet all cruise line onboarding requirements
- Strong Cisco networking expertise
- Virtualization experience
- Advanced troubleshooting capabilities
Benefits
Comp & perks- great benefits
- total rewards package
- financial, emotional, and physical resources for you and your family
- compensation and medical insurance
- free therapy visits
- mental health coaching and tools
- meditation resources
- generous paid time off package including vacation and sick time, and also Wellness and Volunteer Time Off days