Senior Inside Solutions Architect

Connection

. Utilizing business systems analysis, conducts assessments to understand client challenges and business objectives .

Posted 4/24/2026full-timeRemote • New Hampshire • 🇺🇸 United StatesSenior💰 $93,000 - $119,862 per yearWebsite

About the role

Key responsibilities & impact

Utilizing business systems analysis, conducts assessments to understand client challenges and business objectives
Designs and presents technical solution configurations based on client needs and solution pricing, recommending applicable services as part of the overall client solution
Collaborates with partners to design technical solutions as needed
Advises on pricing programs and deal registration
Serves as subject matter expert to Account Managers on technology solution
Partners with Account Managers and Sales Managers to identify IT solutions opportunities and target these accounts with proactive engagement
Leverages Company tools to identify strategic prospects for advanced technology solutions
Engages in customer calls to discover and qualify advanced technology opportunities within these accounts
Increases knowledge of technology in respective practice area, keeps abreast of changes, and maintains or achieves certifications for professional developments
Attends applicable industry and manufacturer training sessions to increase knowledge in respective practice area
Achieves vendor certifications through online or onsite training
Works with sales teams, sales managers, and account managers to ensure that sales teams are fully enabled on the advanced technology solutions and are fully aware of the TSG portfolio
Regularly attends and contributes to sales team calls, provides targeted enablement trainings internally to sales teams on current, new, or emerging solution sets, and supports events such as Tech Showcase, Tech Summit, and vendor conferences in a sales-support and enablement function
Executes strategic initiatives toward organizational, solution, and business development
Participates in a contributing or Team Lead role on one or more Solution Development teams and maintains good attendance, on-time, high-quality work product
Works with peers including Field Solution Architects (FSAs) and Practice Engineers on internal tactical development initiatives, such as building new solutions and services for the TSG advanced technology portfolio
Assists with the building of internal organizational processes and go-to-market initiatives

Requirements

What you’ll need

Advanced use of Microsoft Excel
Cisco WebEx and relevant internal business systems
High aptitude to stay current and train on related technology areas
Account planning skills with experience in up-sell and cross-sell strategies
Articulate with ability to clearly demonstrate value proposition to customer
Action oriented with strong executional skills
Self-motivated and results-driven
Excellent time management skills
Strong interpersonal, organizational, communication and negotiation skills
Multi-tasker with high energy, and excels in a fast-paced, dynamic call center environment
Previous experience working for a manufacturer or vendor is a plus
Professional level Aruba certification preferred

Benefits

Comp & perks

3 weeks paid PTO
Tuition reimbursement
Excellent benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business systems analysistechnical solution configurationspricing programsIT solutions opportunitiesadvanced technology solutionsaccount planningup-sell strategiescross-sell strategiesMicrosoft ExcelCisco WebEx

Soft Skills

articulateaction orientedself-motivatedresults-drivenexcellent time managementstrong interpersonal skillsorganizational skillscommunication skillsnegotiation skillsmulti-tasker

Certifications

vendor certificationsAruba certification