Manages project requirements, timelines, and technical integrations
Works with customers and/or suppliers in support of new or revised systems, API, cXML or EDI integrations
Gathers, analyzes, and translates business requirements into functional and systems specifications
Produces artifacts that support the agile SDLC process
Provides root cause analysis of difficult problems and their solutions
Manages customer requests for change submitted to Helpdesk
Supports the Development team in organizing work based on Agile/Scrum environment

Requirements

In-depth knowledge of EDI standards (ANSI X12, EDIFACT, XML)
Experience working with EDI documents (including 810, 850, 855, 856, etc.)
Knowledge of APIs (GET, POST, PATCH, DELETE) and comparing JSON output to underlying relational databases
Proven experience distilling broad customer requirements into complex technical specifications
Experience with ERP systems (JD Edwards EnterpriseOne preferred)
Working knowledge of ITSM Solutions including ServiceNow, Cherwell, Atlassian, etc.
Advanced Microsoft Office skills
Understanding of business processes in a distribution business environment
Knowledgeable of requirement hierarchy in the Agile Development Methodology
Excellent written and verbal communication skills

Benefits

401k plans
Medical insurance
Free therapy visits
Mental health coaching and tools
Meditation resources
Generous paid time off package including vacation, sick time, Wellness and Volunteer Time Off days

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

EDI standardsANSI X12EDIFACTXMLAPIsGETPOSTPATCHDELETEERP systems

Soft Skills

communication skillsproblem-solvingrequirements analysiscustomer supportagile methodologyorganizational skills