Patient Access Associate I – Central Financial Clearance

Connecticut Children's

Patient Access Associate coordinating a variety of administrative and financial support duties for Connecticut Children’s, a dedicated children's health system. Reflecting core values and improving processes in a team-oriented environment.

Posted 6/1/2026full-timeHartford • Connecticut • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Coordinates and performs a variety of administrative, registration, and financial support duties.
Utilizes judgment to interpret department policies to resolve routine inquiries/problems.
Identifies opportunities for process improvements.
Promotes a team concept and reflects the mission, behaviors, core values, and philosophy of CT Children’s.

Requirements

What you’ll need

Education Required: High School Diploma, GED, or a higher level of education.
Experience Required: 3-5 years directly related customer service experience required.
Education Preferred: Associate's degree preferred.
Experience Preferred: Healthcare experience preferred.
Working knowledge of MS Word and Excel.
ADT systems and Insurance Verification systems (EPIC preferred).
Knowledge of Managed Care, referral/pre-certification/authorization process.
HIPAA

Benefits

Comp & perks

Health insurance
retirement plans
professional development
flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer serviceprocess improvementinsurance verificationmanaged carereferral processpre-certificationauthorization processMS WordMS ExcelADT systems

Soft Skills

judgmentteamworkcommunicationproblem-solvingorganizational skills